You’d think you could type in where you’re flying from and where you’re going and get a list of available flights. In fact, most customers think this because it’s perfectly logical. But it’s often not the case.
Most airlines don’t show availability of awards on all of their partners on their own websites and don’t show all options even for their own flights.
The FDA issued a warning last month to Alaska Airlines Chairman and CEO Brad Tilden that flight attendants on Horizon Air Q400 aircraft should not be serving drinks with ice.
Since the lavatories in Horizon Air’s 52 Q400 turboprops don’t have sinks flight attendants aren’t able to wash their hands inflight. Thus they aren’t permitted to serve any food or beverages which aren’t prepackaged.
There are three great international first class flight products. There are many airlines which are very good. But the first class offerings in Airbus A380s of Etihad, Emirates, and Singapore Airlines are better than the rest.
And Etihad’s first class Apartment is better, even, than the first classes of Emirates and Singapore.
Photos are one thing. Etihad has produced a 360 degree virtual reality film with Nicole Kidman that takes you through their Airbus A380, including inside The Residence. You can drag the screen to change your viewing angle in this video.
Credit card signup bonuses have bounced around a lot over the years. Normal when I started was 15,000 miles. Bonuses surged tremendously around 4 and 5 years ago, it wasn’t uncommon to see 100,000 mile bonuses at least for less popular cards or in the form of targeted offers.
For the most part things have settled down, where 50,000 miles is a good offer and sometimes offers fall to 30,000 miles. Miles are more expensive to issuers than they were in the depths of the Great Recession, and they’ve gotten more sophisticated figuring out what it takes to earn back revenue from portfolios of customers to cover acquisition costs.
Improved inflight internet was one of the five priorities I outlined for the airline now that they completed customer-facing integration of US Airways and American. Another was offering a consistent product.
American is going to go with ViaSat for domestic high speed inflight internet. For some planes. Starting over a year from now. So they will have 3 different internet providers, and fast internet only on a small portion of their domestic fleet.
Scott Mayerowitz, covering yesterday’s launch of a new United Airlines premium product, shared this interesting tidbit about United CEO Oscar Munoz’s health having returned to the job after a heart transplant shortly following his being appointed to the role.
The CEO of United has been under doctor’s orders not to even fly commercial. We certainly wish him – and United – continued recovery!
A roundup of the most important stories of the day. I keep you up to date on the most interesting writings I find on other sites – the latest news and tips.
One Chinese teen reports that he found Emirates A380 cargo “comfortable.” It just goes to show that Emirates A380s are comfortable in all classes of service.
The 16 year old boy from Bazhong City climbed a fence at the Shanghai airport and snuck into the plane’s cargo hold. The flight took off shortly after midnight and made the journey to Dubai where the young Mr. Xu planned to make his fortune.
Tweeted to me by @IFlyPlaces and confirmed by One Mile at a Time, Swiss First Class is currently bookable using miles in Air Canada’s Aeroplan, which is an instant transfer partner of American Express Membership Rewards.
It’s likely bookable through United as well, an instant transfer partner of Chase Ultimate Rewards.
Oscar Munoz took the stage at Gotham Hall in New York this morning to talk about their new push at United. It as as much about the culture of the airline as it was about the new product — the “culture of caring” and “new spirit of United” that he acknowledges has been “missing far too long.”
So the center of their design is the new Zodiac seat (coming from Zodiac UK, with a dedicated product line that United says is on-time for a seat that’s been certified).
The seat will be fully flat with direct aisle access. That puts it a cut above British Airways and Lufthansa, but plays catch up to Delta and American.
Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel -- a topic he has covered since 2002.
Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »
