About Gary Leff

Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel - a topic he has covered since 2002. Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »

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Buy Your Airline and Hotel Elite Status and Drink Free Coffee (Bits ‘n Pieces for January 8, 2014)

News and notes from around the interweb: You can buy up additional US Airways elite qualifying miles that you flew in 2013 for 2014 through the end of May and indeed can choose now whether you’re buying 2013 or 2014 qualifying miles. Caribou Coffee will give you a free medium drink for joining their loyalty program. (HT: pf digest) What is Hyatt Diamond Premier status? (You can have this if you own a Hyatt hotel.) Nok Air didn’t use real flight attendants for their calendar, they collaborated with Playboy Thailand instead. You can join the 30,000+ people who see these deals and analysis every day — sign up to receive posts by email (just one e-mail per day) or subscribe to the RSS feed. It’s free. You can also follow me on Twitter for the…

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How Should I Handle Screaming Kids Inflight .. Who Just Won’t Stop?

What started out as a fantastic, albeit early (3:30am alarm!) travel day yesterday turned sour in the afternoon. A three and a half hour delay for my connecting flight, with very little information forthcoming, had me worn out. Finally taxiing out I was looking forward to just closing my eyes when… .. the child seated behind me started kicking my seat. And didn’t stop. His younger sibling started screaming. Then they both started screaming. At first the parents did nothing. Then the father reached across the aisle to stop the kid from kicking me, and his wife scolded him for it. They started fighting. And it got worse from there. It turns out that despite advances in technology, there’s no such thing as “Screaming Children Immediately Behind You Cancelling Headsets.” And there’s also no such…

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Hyatt’s New Discounted Rates for Elite Members Offer Great Value

Shortly after Hyatt annoucned the devaluation of some of their top end awards, they also announced new features of the program. Yesterday 20% off rates for Gold Passport elite members went into effect. They call it “My Elite Rate” and there is no special offer code, you just have to be a Platinum or Diamond Gold Passport elite member (Platinum is the level you get just for having their credit card) and search for rates on the Hyatt website. These rates are 20% off the Hyatt Daily Rate and cancallable (not prepaid). They are capacity-controlled, so not always available, but so far availability is looking quite good. Normally on domestic reservations if I’m not booking a corporate rate, I’ll book AAA which is cancellable and gets me 10% off. (There’s also this 15% off code…

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Hyatt’s New Cash & Points Award Nights Are Live – And They’re Great!

Shortly after Hyatt annoucned the devaluation of some of their top end awards, they also announced new features of the program. Today cash and points awards went into effect. Here’s the cash and points award chart — you pay half the usual number of points and a cash co-pay. I’ve included with the chart the price at which you are ‘buying’ the difference in points. For categories 2 through 6 this is an exceptional value, and one I would take advantage of every time compared to spending points for the room (although there will be times when paid rates are low enough that spending any points at all, even cash and points, won’t make sense). Even at two cents a point this is a discount relative to what Hyatt suually sells points for, but higher…

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The Mileage Devaluations Are Almost Over — And We’re Still Better Off Than We Used to Be

Scott Mayerowitz is considering walking away from points-earning credit cards because awards have gotten more expensive and harder to redeem (“[T]he mileage credit card frenzy? It isn’t worth it anymore.”). I think he’s making some analytical mistakes and losing perspective. Here’s his argument: The price of awards is going up. There are too many miles chasing too few seats (and rooms). The economy is getting better, so there’s no reason to be as generous. Getting awards is tougher than it used to be. There’s some truth here, but the claim that things are worse than they used to be isn’t right (or at least depends on the time horizon you’re considering) and the conclusion doesn’t follow that you’re better off with a cash back card. 2013 Was a Bad Year for Mileage Devaluations United devalued…

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Close Encounters, Shutting Down Competition, and Honoring a Great Frequent Flyer

News and Notes from Around the Interweb: All-around great guy and BoardingArea blogger Darren Booth has passed away. The primary airline lobbying group and largest pilots union are exerting political pressure to try to stop the expansion of international low cost airline Norwegian Air Shuttle Le Club Accorhotels is running a 40% – 50% off sale. Encounter restaurant at LAX has closed. You can join the 30,000+ people who see these deals and analysis every day — sign up to receive posts by email (just one e-mail per day) or subscribe to the RSS feed. It’s free. You can also follow me on Twitter for the latest deals. Don’t miss out!

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American and US Airways Merger ‘Customer Day One’ Begins Today With Mileage Earning, Burning, and Some Elite Benefits

“Customer Day One” is the first day where a merger changes things for an airline’s customers, and for US Airways and American that’s today — because they’ve made it possible to use miles to fly the other airline, to earn miles flying either carrier, and have begun recognizing some elite status benefits regardless of airline. Use Your Miles From Either Airline to Fly the Other It is now possible to redeem American Airlines miles for US Airways flights, and US Airways miles for American flights. Both will allow you to book flights on the other airline on their websites, until now US Airways has not supported any online partner booking at all. One neat option is that you can now fly US Airways to Hawaii and Europe using American’s discounted off-peak season awards to Hawaii…

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38,000 Bonus Points from Club Carlson After Just Three Hotel Nights (“Buy 3 Get 1 Free”)

Club Carlson is offering 38,000 bonus points for staying three eligible nights between January 6, 2014 and April 13, 2014. Registration is required, and you can only earn the bonus once. 38,000 points is enough for a free night at a category 1 through 4 property (out of six total reward night categories). For three nights this is probably the most lucrative promotion in the market. Marriott has MegaBonus which offers a free night at up to a category 4 property after 2 stays (which can be 1 night stays), but those nights can’t be topped up to a higher category property the way a points promotion like this can. I personally prefer Hyatt’s new promotion because it doesn’t limit earning to only three nights or four stays, and is more lucrative than Starwood’s offering.…

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We Don’t Know When the US Airways MasterCard Will Go Away

This morning MileValue wrote, In the next few weeks, Barclaycard will stop accepting applications for the US Airways Premier World MasterCard. I think his advice is wrong on two levels: I disagree that Barclaycard will stop issuing the US Airways MasterCard ‘in the next few weeks’. I also disagree that you should sign up for the card that offers 30,000 points after first purchase. I have a link for that offer, too, and it gives me referral credit if you use it. But there’s a better 35,000 mile after first purchase offer, and it comes with a $0 fee the first year — so better on two counts. A key question will be what is the current duration of the US Airways-Barclays agreement, the wind down could well have the card continue through the end…

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Today’s Action Item: Burn All of Your Hyatt Gold Passport Points

In 2006 the top Hyatt redemption level was category 4. The Park Hyatts in Tokyo, Paris, and Sydney were only 15,000 points per night. We got category 5 and 18,000 points per night for 2007. Then we got category 6 and 22000 points per night beginning June 2010. Now, starting Tuesday we get a new category 7 at 30,000 points per night. Regency club and suite awards go up, confirmed upgrades get more expensive too. Across the board, standard room nights go up just 4%. But as with the 2010 changes, the increased costs are more significant and concentrated at the very top-end of hotels. So what should you do? Remember that most award nights are fully cancellable. So make any speculative bookings now. For those who like top-end hotels for their points, there’s no…

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