About Gary Leff

Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel - a topic he has covered since 2002. Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »

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U.S. Airlines Send Guards To Protect Crewmembers As Drug Gangs Riot In Ecuador

Jan 10 2024

Ecuador is under a 60-day state of emergency, including national curfew and military control of prisons and patrols of the streets, after explosions and looting following prison uprisings and the escape from prison of gang leaders. At least 8 people are dead in Guayaquil, and many schools and offices are closed. The government has declared war on gangs, which are being called terrorist organizations.

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Buying Your Way to the Top: The Risky Business of Elite Status Sales

first class airline seats
Jan 09 2024

You can earn elite status by traveling with an airline and spending nights in hotel beds. You can get some of the benefits from status with the right credit card. And once you have status with one, many programs will match your status because you look like a valuable customer.

There are shadier ways to get status, too. Sometimes you’ll find status for sale. There are usually two ways that this works.

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[Benefit Extended] Capital One Venture X May Lose Hertz Presidents Circle (But Here’s How To Get That Status Anyway)

Jan 09 2024

The top Hertz public status tier that you can earn as a frequent renter is their Presidents Circle status.

Normally the status requires at least 15 rentals or spending $3,000 with the company, and it comes with upgrades, faster points-earning (so you have more points when they devalue without notice) and better car choices in self-service lanes.

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Turbulence at JetBlue: Stock Plunge and Operational Woes Followed By CEO’s Exit

Jan 09 2024

JetBlue announced on Monday that CEO Robin Hayes would step down effective February 12, 2024, and will also leave the board at that time. If this were a voluntary transition it would likely be longer. However if misconduct were involved it would likely be immediate.

Hayes, clearly, was a failed CEO – having failed both shareholders and customers.

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Overbooked and Overwhelmed: Inside American Airlines’ Controversial Flight 697

Jan 08 2024

American Airlines flight 697 from Kauai to Phoenix faced significant delays due to overbooking and operational challenges, leading to a chaotic situation where passengers were involuntarily denied boarding, and the flight risked cancellation due to crew duty hour limitations. The incident, reminiscent of past airline controversies, highlights ongoing issues with handling overbooked flights and passenger management.

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