About Gary Leff

Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel - a topic he has covered since 2002. Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »

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3000 US Airways Miles for a 3-Day Rental

The 3000 US AIrways mile bonus for 3-day Avis rentals that’s targeted to US Airways elite members doesn’t seem to be restricted to elite members. For a rental a week and a half back, I had the following activity post to my US Airways account today: AVIS 2010 PREF. MEMBER 3000 MILE BONUS I am not a US Airways elite member. Oh, and in addition to the 3000 bonus miles I received 150 miles (50 per day x 3 days).

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5000 bmi Miles Per Wyndham Rewards Stay in February

This Flyertalk thread notes a bonus to celebrate bmi becoming a new partner with Wyndham Rewards: 5000 bmi miles per stay through February 28. The bonus can be earned a maximum of 4 times, doesn’t require registration, just choose bmi miles as your earning preference and provide your Diamond Club number. I guess I’ll be scouring the area for a cheap Knights Inn or HoJo’s that I can check in and out of four times this month for 20,000 miles… Update: From the comments, beaubo notes that bmi now allows household accounts, so “that 20K up to 6 people, amplifying to 120K BD which is a US-Asia Business Class roundtrip with no co-pay!!!”

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Online Booking Site Elite Status Remains Unrewarding

This afternoon I received my renewal email for Expedia’s Elite Plus program. I’m not sure plus what, exactly. They offer a dedicated phone line where you don’t have to wait on hold for interminable amounts of time, and they waive their own imposed change fees (that you wouldn’t have had to pay if you’d book your travel through the airline or hotel directly anyway). At least this fee waiver used to be part of the program, I can’t seem to find it on the website any longer. And I haven’t found their ‘elite’ customer service to be better, just faster to pick up the phone. Beyond that they give you “early access to sales” and “exclusive offers.” I think I’ve been in this program as long as it’s existed, and had some sort of VIP…

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Conrad Miami One-Bedroom Bay View Residence

Last weekend I stayed at the Conrad Miami. Hilton isn’t especially known for their Diamond treatment. Diamonds get full breakfast, access to a lounge when not on the executive floor, and promised upgrades aren’t meaningful (i.e. they don’t offer suite upgrades as part of the rules of the program). Then again, do I really count as a real Diamond? I made my status with a quick $40,000 churned through a Hilton Surpass American Express. In other words, it was earned quickly with a bit of credit card spend, not through loyalty to the chain. So I’ll take what I can get! And at the Conrad, I got more than I was paying for (a $220 rate, I believe): a one-bedroom bay view residence. Valet parking on arrival was excellent, a staff member read my luggage…

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I’m Giving Away a Free Hilton Hotel Night

I’ll be back with y’all shortly with details.  But… I’ve given Hilton quite a hard time lately, from their points devaluation to my contention that they were being insufficiently generous with program member donations to Haitian relief. But now I have something positive.  A Hilton Hotel Be My Guest Certificate valid through June 30 “for “one complimentary lodging (room and tax only) at any participating Hilton Hotel in the United States.” Many thanks to the folks at BoardingArea for making this possible, as well. I’ll shortly announce rules (there really aren’t any, just instructions on how to enter and by when) for the giveaway and we’ll give this ago. There was great interest last time I did a giveaway, and that was just for a power strip. I figure a hotel night ought to be…

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Frequent Flyer Programs MAKE MONEY

In the continuing saga where I make my point about how profitable airline loyalty programs are — how they aren’t cost sink-holes, how selling miles makes them money, how the ‘problem’ isn’t that they’re ‘too generous’ printing miles and should only focus on rewarding ticket revenue — comes the news that Qantas’ frequent flyer program experiences a year of record profitability in 2009. In fact, the title of the aritcle is: Loyalty program to keep Qantas in black That is all.

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Intercontinental Free Weekend Nights Becoming More Restrictive

Lucky reports that Intercontinental “BOGO” (a.k.a. free weekend night valid with a paid weekend night) certificates may be losing some value. These certificates come in the welcome kit for Intercontinental Ambassador membership ($150 per year, complimentary for downgraded Royal Ambassadors, and there are sometimes promos to earn this status through stays and there are also reportsof successfully redeeming Priority Club points for it). Details on the free weekend night certificates are here. A year ago, these certificates were restricted so that you couldn’t book a suite and receive a free night in a suite. Previously, you could book any room you wished — even a Presidential suite — for a paid Friday or Saturday night, and get the next night free. (Weekend definition varies somewhat in the Middle East.) With the new restriction you could…

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