About Gary Leff

Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel - a topic he has covered since 2002. Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »

More articles by Gary Leff »

Yummmmm

Had some pretty good dim sum for lunch today at Mark’s Duck House. If you find yourself in Northern Virginia, it’s worth going. Got out of there at $20 for two people. And if you’re in DC needing a hip place for dinner with good food and excellent service, recently I’ve been a big fan of IndeBleu. It’s Indian-French fusion, decor is straight out of a W Hotel, and the staff were brought in from European charm schools. Outstanding, though a bit pricey. The biggest driver of cost is that the menu is set up as four courses. I keep it affordable by ordering a couple of second courses, using one as my main. For what it’s worth people seem to like my restaurant recommendations. A large contingent of my office came back from Miami…

Continue Reading »

Air Canada Aeroplan Spinoff May Be Imminent

air canada
May 18 2005

Air Canada may be on the verge of spinning off its Aeroplan frequent flyer program with details being finalized as soon as the end of this week. They tried this a couple years ago, but details of their bankruptcy and reorganization financing stood in the way. Word is the program is being valued at about US$1.18 billion, down slightly from earlier estimates.

Continue Reading »

Fly Free Faster Bonus is Back

nwa-planes
May 18 2005

Northwest’s annual Fly Free Faster promotion is back. You can register now. Fly Free Faster 5 offers 10,000 bonus miles for completing a qualifying activity and earning five partner credits between June 1 and September 30 (so hold your guns and don’t go flying Northwest yet!). Qualifying activities include: taking two domestic roundtrips or one international roundtrip (or four or two one-ways, respectively) on Northwest or KLM signing up and paying the fee for a Northwest Visa purchasing a WorldClub membership I’ve had the Northwest Visa and Northwest Business Visa in the past. I’m going to sign up for the Northwest Signature Visa, a new product, and earn the 15,000 bonus miles for the $90 annual fee. You can earn two partner credits for each of: new service with MCI, EarthLink, Nextel, or T-Mobile real…

Continue Reading »

Forced Rental Car Upsells?

rental car
May 17 2005

Christopher Elliott writes in the New York Times about rental car companies claiming to be out of the class of car a customer reserves and attempting to charge an upgrade fee for the next level vehicle. This has never happened to me, and it shouldn’t happen to anyone. After all, that’s the very idea of a reservation, a point hammered home in an episode of Seinfeld Agent: I’m sorry, we have no mid-size available at the moment. Jerry: I don’t understand, I made a reservation, do you have my reservation? Agent: Yes, we do, unfortunately we ran out of cars. Jerry: But the reservation keeps the car here. That’s why you have the reservation. Agent: I know why we have reservations. Jerry: I don’t think you do. If you did, I’d have a car. See,…

Continue Reading »

People find this site in the strangest ways

united-plane
May 16 2005

Yesterday someone came to this website while searching for Singapore girls peeing. Today someone found me looking for united airlines Stewardess strippers calendar. At least in the latter case I help out. The website is down but here’s the Google cache. Here’s the news story: [F]ive women, ranging in age from 55 to 64, posed for a 2006 calendar that depicts them in various states of undress in front of a vintage plane, on a park bench and on a plane’s wing, among other locations. Reflecting a mix of humor and anger, it was released to coincide with a bankruptcy court’s approval this week of United’s plan to terminate $9.8 billion in employee pension obligations. While United is never named nor its airplanes shown, every photograph in “Stewardesses Stripped (Of Their Pension?)” is accompanied by…

Continue Reading »

25% Off Starwood Award Redemption for Platinums

starwood
May 16 2005

Platinum members of Starwood Preferred Guest can redeem award nights for stays through August 31, 2005 for 25% off the usual points — but the offer is valid for bookings made this week only. Since these reservations are fully changeable/cancellable you’d be advised to make bookings you think you might need now. Note that if you have to change the reservation later, you’re likely to have to redeposit the award and book a new one at the usual point level.

Continue Reading »

Daydreaming Scenario: What if United Went Out of Business?

united-plane
May 16 2005

It’s terribly ironic that the federal government’s (IMHO, correct) decision to deny United taxypayer backing for billion-dollar loan may have lead to the situation where the federal government is taking on an even larger liability for the airline’s pensions. Of course it’s possible that providing the loan would still leave the government in the position of picking up the pensions also. But United provides an interesting illustration of failed U.S. industrial policy. The airline has been operating under bankruptcy protection for two and a half years and continues to lose nine-figure sums each month. Despite cost-cutting and layoffs the airline has no path towards profitability, and labor relations are at a low point. The airline has been kept afloat by the government, by the courts which have kept aircraft lessors at bay (though a recent…

Continue Reading »