About Gary Leff

Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel - a topic he has covered since 2002. Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »

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Scam: Hotel Takes Reservations For Closed Property, Moves Guests To Cheaper One With No Refund

Feb 13 2022

The Attorney General of Michigan is getting involved with a family that owns around 20 hotels in Mackinaw City, Michigan and takes reservations for closed properties, moving guests to cheaper accommodations, and refusing refunds and cancellation. This family owns the hotel that went viral nationally last year after kicking a woman (“Dumb Democrat”) out late at night for complaining about leaking pipes in her room.

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Ex-Detroit Airport Manager Now A Fugitive After $6 Million Bribery Conviction

Feb 12 2022

There’s a never-ending debate within aviation circles: is the most corrupt airport authority in Atlanta or Detroit, or is it the Metropolitan Washington Airports Authority or the Port Authority of New York and New Jersey?

Detroit has an aggressive new entry in the race, as a former manager is now a fugitive after being convicted in one of the nation’s largest-every bribery cases.

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OMG The Hertz Story Is Worse Than I Thought, They May Have Filed 20,000 Police Reports

Feb 11 2022

You’d think that after Hertz realized they were mistakenly sending customers to jail, and facing a class action lawsuit, they would take steps to ensure they stop doing it if for no other reason that it would look bad in court to continue but also because post-bankruptcy incidents wouldn’t receive shielding by the bankruptcy court.

And yet I heard from a reader this morning about another incident that occurred this month alleging jail time during the Texas ice storm as a result of a false Hertz report.

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