About Gary Leff

Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel - a topic he has covered since 2002. Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »

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American Airlines Says Their Boxed Lunches Represent The “Return To Pre-Covid Meal Service”

Jul 21 2021

American Airlines has introduced boxed (cold) meals to flights over 900 miles. In an employee meeting last week, Jodi Spicer (Managing Director of Onboard Dining), argued that this is a return to pre-Covid meal service.

A year ago American planned for cheaper catering when service returned. Lets hope these boxed meals are just the bridge to something better and not the destination themselves.

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Passenger Attacked On Miami Flight After Taking Too Long To Retrieve Bags From The Overhead Bin

Jul 20 2021

On Sunday night’s Frontier Airlines flight from Philadelphia to Miami, two passengers got into a fight as the aircraft started deplaning – because “the person in front of him was taking too long to get his bags from the overhead bins.”

Since the man who was attacked was black, and the man who got away with it white, social media discussion focuses on the racial elements of the incident. Although you might say this is just what happens on a Frontier Airlines flight bound for Miami.

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Air Canada Told The DOT It Was Ok To Commit Fraud, The U.S. Government Response Was Brutal

Jul 20 2021

The U.S. government proposed to fine Air Canada $25.55 million for selling tickets to customers, cancelling their flights, and refusing to issue refunds. When customers complained to the Department of Transportation, Air Canada claimed they weren’t subject to U.S. law. And Air Canada sought to dismiss the fine arguing that, despite U.S. government claims, the law doesn’t require refunding customers when an airline fails to provide the paid-for service anyway.

The response from the Department of Transportation to this nonsense is brutal.

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Man Dons Burqa To Avoid Airport Security And Covid-19 Screening

Jul 19 2021

Usually when we talk about fake Covid-19 tests for travel it’s buying a forged test (sometimes to save money on testing), or just going in search of a negative test. Some resorts in Mexico, Caribbean, and Latin America return test results – seemingly always negative – instantaneously, making one wonder whether any testing is really being done.

However in Indonesia one man took fake Covid tests for travel to a new level when he donned a burqa to impersonate his wife, who tested negative.

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