Avoiding the Worst Airport Germs, Prank Calling American Airlines, and a New Years Eve Uber Driver Tells All

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About Gary Leff

Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel - a topic he has covered since 2002. Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »

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  1. The arrival of the flat white is the most important news of the year. As an expat Australian, the flat white is among the things I miss most about living in New York.

    The problem is that Starbucks can’t really make coffee. This is one of the reasons that Starbucks has failed to take hold in Australia, despite several attempts to break in. Australia’s coffee is so far superior to American coffee (and, I would argue, pretty much any other) that Starbucks was simply unable to compete on quality OR price in a country where a bad coffee is exceedingly rare.

    So – long live the flat white. Let’s just hope that some kind Australians are able to teach some of the locals here in NYC how to actually make it.

  2. Australia may have come up with the term “flat white”, but not the drink. It is exactly like the “café con leche” I used to get in Spain.

  3. Anyone who has lived in AUS/NZ/Europe and North America, knows that a flat white is basically the same as a US “cappuccino” (but usually with a double espresso), since cappuccinos aren’t made like they are here in most of the rest of the world, never mind Italy.

  4. Who do these women keep saying you have to touch the towel dispenser? The sensor ones have been around for almost 15 years and most places have them by now.

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