Alaska Airlines baggage handlers in San Jose, California were taped tossing luggage. Apparently… for half an hour while other employees cheered them on.
Customer Chase Platon reported it to the Southwest employees at a nearby gate.
“They tried to justify it by saying it may not be a customer bag,” Platon said.
“Regrettably, our employees were tossing a company rollaboard bag that was filled with magazines as part of an employee game,” Alaska Airlines said in a statement. “No passenger bag was used for this activity. This game should not have been played at the airport. The optics of this video are unfortunate and we apologize for any confusion this has caused San Jose travelers or Southwest Airlines.”
I suspect that given:
- how long they were playing the game
- that Southwest has a 20 minute luggage delivery guarantee
- departing luggage would have needed to be loaded
That it may well have been empty bags, perhaps extra bags Alaska keeps in the luggage office. I once had a bag I checked with Alaska come out on the carousel completely shredded. They handed me a new (much cheaper) bag on the spot so I could continue my journey.
This still doesn’t address why Alaska baggage handlers would be playing with the airline’s carry ons (or where the ‘magazines’ would have come from).
In my view though it would be far more fun to ride the baggage claim carousel than to throw baggage. As they say, “your mileage may vary.”