Around the travel, points and deals world in one post:
- United 4 Mile Hong Kong Award Ticket Glitch Update: CBS News New York says that United gave $200 credits to customers who had booked the 4 mile Hong Kong mistake award tickets. (“Last July, United mistakenly offered $40 flights to Hong Kong. It dealt with the problem by issuing $200 gift certificates to some customers.”) I didn’t get a credit, I haven’t heard of anyone else that did. I wonder whether it’s misreporting (as is common) or whether anyone out there reports receiving a goodwill gesture from the airline?
- American Bankruptcy Update: American’s pilots rejected a new contract, which puts the airline back in the position of asking their bankruptcy judge to unilaterally impose new terms. Meanwhile, American’s mechanics approved an agreement. And flight attendants continue to vote on theirs through August 19. Perhaps inconvenient timing, the bankruptcy judge is scheduled to rule on rejecting unresolved labor agreements. One has to imagine that the ruling will be delayed until the flight attendants’ vote is completed.
- Who Are You Gonna Believe, Me or Your Lying Eyes? This Scott Mayerowitz AP piece tells the surprising story about the data — “U.S. airlines are more punctual and less likely to lose your bag than at any time in more than two decades” — an industry-wide 84% on-time percentage for domestic flights in the first half of the year, and only 3 bags per 1000 delayed or damaged. There’s been less snow, fewer thunderstorms, and fewer takeoffs and landings than before the Great Recession (though planes are also more full, so it takes longer to load and unload an aircraft). Scott’s piece has more of the reasons.
- The is How to Handle a Mistake Fare Dan’s Deals reports that El Al is not only honoring a $400 New York or Boston to Tel Aviv roundtrip ticket, they are offering free cancellation and refund options (since they’d rather have the seats back) and the ability to upgrade to El Al non-stop flights for $75 (which will save their having to pay Swiss for travel on the US – Zurich segments). More options that if folks take them up on it, the airline is actually better off.
- Link, Sync, Like, Love for Loot? American Express has a list of malls where $50 spend in August will get you a $10 statement credit. You can get the $10 once per card, and need to load the offer onto your card in advance.