Marriott and IHG have already announced that they’re getting rid of single use toiletries and replacing them with wall mounted bulk shampoo, bath gel, and conditioner.
Now customers in California won’t be able to vote with their feet looking for a more hygienic or luxurious alternative because Governor Newsom signed a bill that bans hotels from giving plastic bottles with shampoo, soap, or conditioner to guests.
- Hotels with more than 50 rooms have to comply by 2023
- Hotels with up to 50 rooms have until 2024
California is a sufficiently large hotel market that chains, which look to standardize their offerings, may follow California’s lead nationwide. And some other states will no doubt follow with their own similar rules.
The state’s plastic straw ban allows restaurants to give a straw to customers on request and that seems like it would have been a reasonable compromise here. Even better is hotels deciding to compete by offering single use toiletries in biodegradable packaging, of which there are many options.
Already we’re seeing guest reports of unfilled bulk dispensers and of foreign liquids being placed inside of dispensers in spite of their supposed safety packaging.
My only advice, I suppose, is to bring your own – which really shouldn’t be necessary in the upper upscale lodging segment. Since this is coming out of California, it would be interesting to see another large state – say, Texas – banning wall-mounted bulk toiletries on hygiene grounds. The environmental narrative will win out, of course, even if it’s a fig leaf for cost-cutting and single use biodegradables would be better for the environment and for guests.
(HT: Doctor of Credit)