Category Archives for Airlines.
Southwest Airlines flight attendants are furious after the airline decided to relocate their reserved overhead bin space from the front to the back of the aircraft—sparking fears their belongings could be stolen. The change, meant to solve chaotic boarding issues following the airline’s switch to assigned seating, has triggered immediate backlash from crew members concerned about security and convenience.
In a blunt internal message to employees, United Airlines says it has offered flight attendants the highest pay rates in the industry, but claims union leaders are refusing to agree to the needed tradeoffs. After five years without raises, here’s what’s holding up a deal.
Delta Air Lines just handed out a staggering $1.3 billion in profit-sharing bonuses today, giving employees roughly an extra month’s pay—and announced another round of salary raises. Meanwhile, workers at American and United are left with little to no bonuses, highlighting a dramatic gap in compensation and morale across U.S. airlines.
Passenger Demands $7,000 After American Airlines Spills Wine On Louis Vuitton Bag—Doxes Flight Attendant On TikTok
Southwest passengers are in disbelief: despite planes flying half-empty, the airline now strictly enforces assigned seats—even preventing passengers from spreading out into empty rows. “Sir, you cannot move like that!” a flight attendant scolded one traveler.
After American Airlines flight attendants called for CEO Robert Isom’s removal—and pilots demanded accountability for lagging financial results—Isom recorded a video response promising improvements in operations, profitability, and customer experience. But insiders say he “sounds nervous,” raising doubts about whether the airline’s turnaround plan is strong enough to quell the union revolt.
Southwest Airlines has dominated my home airport in Austin, but I’ve long avoided flying them—not for their bag fees or the boarding process, but because their unreliable wifi crushed productivity. Now, Southwest is finally fixing their biggest problem by rapidly rolling out Starlink wifi, promising internet speeds in the air that rival your home network.
United Airlines is quietly giving away Silver elite status—a dramatic shift from traditional airline loyalty strategy—by pairing it directly with targeted credit card offers, signaling a bold new approach that could change how frequent flyer perks are earned industry-wide.
American Airlines is transforming O’Hare’s worst airline-operated lounge—a cramped, outdated space near the L gates—into a stunning, 10,000-square-foot Admirals Club. This upgrade isn’t just about aesthetics; it’s a bold statement in American’s renewed commitment to Chicago and a direct response to United Airlines’ aggressive dominance at the airport.
Leaked employee photos offer a first-ever look inside American Airlines’ refreshed Airbus A319, revealing upgraded first-class seating—but also flight attendants forced onto lavatory doors and tighter legroom in economy. Here’s what you’ll soon experience onboard.
Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel -- a topic he has covered since 2002.
Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »
