Category Archives for Airlines.
Alaska Airlines quickly completed inspections on at least a quarter of the aircraft, failing to find any issues similar to the 10 week old plane on which “a kid in that row [where the aircraft’s fuselage ruptured] had his shirt was sucked off him and out of the plane and his mother was holding onto him to make sure he didn’t go with it.” Passengers reportedly had cell phones sucked out of their hands and out of the aircraft as well.
Shouldn’t the airline cover the tip? They’re the ones who lost your luggage, all costs of returning it to you should be on them. You pay an airline to check a bag. They’re supposed to deliver it to you at baggage claim after your flight in exchange for the money. They don’t have to refund you when they fail to do so.
When they finally find your bag, and set it up for delivery, and it shows up at your house or hotel you find this: a code to Venmo a tip?
Explore American Airlines’ strategic direction as it integrates new planes into its fleet, revealing potential long-haul routes that could reshape its global presence. This analysis delves into the implications of their latest fleet additions, forecasting the future of destinations like Duluth and Bangkok and the impact on the airline’s market positioning.
Alaska Airlines is grounding all 65 of its Boeing 737 MAX 9 aircraft following an incident on board flight 1282 Friday. The plane experienced rapid decompression following the loss of a mid-aft door and interior sidewall shortly after departure. The airline expects to complete inspections on the planes over the course of a few days.
All 171 passengers and 6 crew on the Portland to Ontario, California flight returned safely to Portland.
Last month conservative commentator Ashley St. Clair launched a firestorm over commercial airlines transporting undocumented immigrations. It was an odd criticism of Biden administration immigration policy when at a time when flying and busing migrants has also been the policy of some Republican governors.
Now Ms. Sinclair has turned her attention to United Airlines pilot hiring practices.
Air India, which went from near-collapse to new planes, new seats and new uniforms, is planning to fly from Delhi to both Los Angeles and Dallas – Fort Worth, according to an internal schedule. Specific flight numbers, flight times, and an aircraft type have been assigned.
In what may be the strangest airline Catch-22 I’ve ever head, an American Airlines passenger can’t get a refund that they’re entitled to, because of an ongoing murder investigation. It’s almost like Joseph Heller is working the refunds department at an airline.
In late December United filed a “large development review” plan with the City of Denver. Yes they’re going to initially going to add 12 flight simulators for pilot training. They are also working on a new corporate campus that would support 5,000 employees, enough to move all the workers at the current Chicago Willis Tower headquarters.
Delta SkyMiles suspended status matches in September and it was anticipated this was related to a revamp of the elite program.
Well, that became a debacle with Delta rolling out major changes and facing such a huge customer backlash that they partially and temporarily pulled those back. Now status matches are supposed to be returning this month.
When American lounges do get crowded they prioritize customers paying for membership, either directly or with their premium $595 annual fee credit card, and to customers traveling on qualifying business class tickets. They have an obligation to deliver for those customers before offering complimentary access to others.
Would making everyone – paid club members, long haul business class passengers, and complimentary military guests alike – stand outside in the terminal in a line during their layover be better?
Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel -- a topic he has covered since 2002.
Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »
