Airlines

Category Archives for Airlines.

How Much Money Did Southwest Airlines Lose From Its Operational Meltdown

Jan 06 2023

The airline has described ‘millions’ of passengers effected, though the number is over a million and likely around two million. The costs to the airline are staggering, and they are now expecting to lose money for the fourth quarter of 2022 as a result of lost revenue (they didn’t earn ticket revenue for the flights they cancelled) and higher expenses (reimbursing and compensating passengers).

Just how big of a deal was this?

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Mexican Drug Cartel Shoots At Aeromexico Flight As Government Arrests Son Of El Chapo

Jan 05 2023

Aeromexico flight AM165 from Culiacán to Mexico City was cancelled after being shot at while taxiing out for departure. The Embraer E-190 (registration XA-ALW) had bullets penetrating the cabin, as passengers ducked.

El Chapo, leader of the Sinaloa cartel, has been imprisoned in the United States since 2019. His son, Ovidio Guzmán, was arrested in Culiacán, Sinaloa, early on Thursday. The cartel sought to break him out of custody before he could be removed from the province.

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The People Deficit That Contributed To Southwest’s Meltdown – And May Continue To Drag Them Down

Jan 05 2023

The explanation of technology for Southwest’s woes, while true, also exposes a gap in people. They didn’t have enough people to rebuild their schedules by hand and were taking volunteers from within the company. There’s also a knowledge deficit.

There’s going to be a lot of IT spending ahead, and also a lot of work on culture ahead, for Southwest. Passengers will forgive them. But capital spending and culture are harder. And around a fifth of employees don’t have a long-term experience with the company against which to judge recent unpleasantness, including being stranded away from home for some time.

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In Aftermath Of Meltdown, Southwest Reminds Us One Way They’re Least Consumer-Friendly Airline

Jan 04 2023

Southwest Airlines likes to remind customers about their friendly features. They don’t sell basic economy tickets. All of their tickets have been fully changeable. Their flight credits don’t expire. They offer two free checked bags.

But in the aftermath of their historic operational meltdown over the holidays, we have a reminder of one of the ways that Southwest Airlines goes to war with any tools that help customers compare prices and get the best deals.

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