Category Archives for Airlines.
Air Canada is selling points with a 100% bonus and that brings down the price low enough where some of you will decide this makes sense. You can buy miles at 1.4 cents apiece and I believe they’re worth that.
Back in March American Airlines named Julie Rath to head the AAdvantage program or at least the customer-facing parts of it. This is the shortest tenure at the helm of AAdvantage that I’m aware of.
ASMALLWORLD is supposed to be a networking organization for ‘the elite’ but I don’t know anyone that’s ever found it to be useful. They have a 75 euro membership, with free trial but their membership is also a way to buy a lot of frequent flyer miles and elite status thrown in at a higher price point.
Normally their 5200 euro membership comes with 250,000 Lufthansa Miles & More miles, but they’re currently offering 20% more, 300,000 miles. And that’s in addition to hotel and rental car elite status.
A year ago Emirates introduced the ability to book award travel on JetBlue. Awards could be booked online, and over the phone they’d even put award space on hold for you to transfer points. And all the major credit card currencies transfer into Emirates Skywards plus they have their own U.S. credit card.
The pricing was good – cheaper, for instance, than using American AAdvantage miles on JetBlue. Routes like New York JFK – Los Angeles (or LA-Miami or Boston – San Francisco) ran 52,000 miles each way, while New York JFK – Aruba would be 40,000 miles.
Scandinavian, or SAS, the Swedish-Danish-Norwegian Star Alliance carrier headquartered in Stockholm, has filed for Chapter 11 bankruptcy protection in the U.S. following the start of a pilots strike that the carrier expects will cancel half of its flights.
Siri called the wrong phone number when a passenger tried to reach Delta. And it wasn’t just a wrong number, it was a scam number for someone impersonating Delta. They trusted it because they trusted Siri – and it cost them a fee.
This reinforces my priors that digital assistants don’t add as much value as people addicted to them think they do.
Listen to pilots talk publicly, posturing in contract negotiations, it’s a grueling career that no one should want. Privately, though, many realize that being entrusted with $100 million machines and flying them around for a living is a pretty great gig. Many also build side businesses in their time off (insurance is a common one).
Picketing by pilots is a bad look, though. Pilots do not realize how they come across. They simply aren’t successful marketing themselves as the exploited worker class.
It’s a mess, but a mess that can be fixed with money. As a result if American somehow doesn’t fix it, it’s a huge failure of management. So it’s also a test of the new management team whose orders are normally to not spend a dollar more than they need to.
Secretary Pete Buttigieg says he was taking a connecting flight Friday evening and the airline (which he doesn’t name) cancelled his connection, so he insisted on refunding the segment. If things happened the way he describes, he stranded himself mid-trip in a city that wasn’t his destination, and he doesn’t ell us how he wound up making it the rest of the journey.
Along the way he offers commentary on the value of frequent flyer miles, which he estimates are worth ‘between 1 and 1.5 cents apiece’ (he’s right!) and settles on a value of 1.2 cents for the particular miles he was offered.
A three year old Emirates Airbus A380 from Dubai to Brisbane may have flown for 13 hours with a hole in its fuselage.
Flight EK430 took off from Dubai International Airport and that may be the point at which the aircraft received damage. However it wasn’t until approach into Brisbane that flight crew advised air traffic control that they suspected “they blew a tyre on takeoff” and asked for emergency response services to on standby as they arrived.
Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel -- a topic he has covered since 2002.
Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »
