Category Archives for Airlines.
In the fall top American Airlines executives – including President Robert Isom – started cold-calling their best customers “to find out who it is that’s traveling and still earning elite status throughout the pandemic.”
Recently several top American Airlines AAdvantage elite members have reported getting calls scheduled with Rick Elieson, the head of the AAdvantage program. In one of these calls he leaked some great information!
American Airlines reports they are “investigating” a pilot for his comments on social media and on a podcast about a diversity curriculum for his local Dallas-area school district.
The pilot has blasted the curriculum online, and the Southlake Anti-Racism Coalition which supports it. They, in turn, went to American Airlines claiming their employee is harassing them and sought to cancel him.
You’re either going to think this is awesome, and can’t wait to try this on your next American Airlines flight – or you’ll be appalled and finally agree with the Dallas-based airline that seat back video is a relic of the past, and applaud their decision to remove screens from their narrowbody aircraft.
Even as the world opens up, Covid-era travel remains complicated. The rules for travel are constantly in flux, and different everywhere you go.
Changing testing requirements actually forced an airline’s crew to spend a night in their Boeing 737, and fly home the next day without passengers or cargo.
Cathay Pacific has a new video with people showing tattoos on their arms, repeating over an over “show me some” as part of a new “arm up, let’s fly again!” campaign meant to encourage employee vaccination.
At an employee question and answer session last week, a flight attendant asked American Airlines President Robert Isom what the airline’s brand identity is now, expressing some confusion between being a low cost carrier and also trying to compete against Delta.
One of the most common questions I’ve gotten over the past couple of months is whether airlines will add more flights to Europe this summer, with countries opening up and vaccination rates rising.
American Airlines Vice President of Network and Schedule Planning Brian Znotis addressed this head-on with employees last week, explaining that American won’t add more Europe this summer because they can make more money flying to Cancun than Athens and they no longer have spare aircraft to add flights – so each potential long haul flight trades off with flying they’re already doing.
Aer Lingus is warning flight crew not to get vaccinated while in the United States.
And to think, some airlines actually want their employees to get vaccinated. One entire airline flew to Serbia to get everyone vaccinated and then flew home.
American Airlines has a plan for first class meals. They are going to be smaller, with fewer items heated. And expect the bread to be served room temperature, though I’m not sure how they expect you to spread butter on rolls that haven’t been warmed. That’s according to explanations that were given to employees at question and answer sessions held last week by airline President Robert Isom, recordings of which were reviewed by View From The Wing.
The introduction of ‘Virgin Red’ branding and add-ons to Virgin Flying Club means that Virgin’s miles can be used in new ways – like spending 200 miles for a sausage roll. At least they admit it’s not a good deal,
Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel -- a topic he has covered since 2002.
Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »
