Airlines

Category Archives for Airlines.

New Bank Lets You Earn Miles For Saving Money – Instead of Spending Money

by Gary Leff

Jan 30 2020

I’ve been a Texas Capital Bank, N.A. customer since July 2003 when I opened my BankDirect online checking account. Through BankDirect I’ve earned hundreds of thousands of American Airlines AAdvantage® miles.

Texas Capital Bank, N.A. has now launched Bask Bank offering online savings accounts that earn American Airlines AAdvantage® miles. Many of you will earn more miles saving than you will spending whether it’s spending money on a credit card or through an online shopping portal.

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Delta Agent Delivers A Message Of Hope To Passengers Mourning Kobe Bryant

by Gary Leff

Jan 30 2020

A Delta Air Lines agent at New York JFK spoke to passengers waiting to board for Los Angeles shortly after learning about the death of Kobe Bryant and his daughter and the rest of the passengers on board a helicopter on Sunday.

The agent, Courtney, implored passengers to cherish the people most important to them in their lives. She told them “if there is someone you haven’t spoken to today, call them. If there is someone you haven’t reached out to in a while, call them” — and not to text, “We’ve got to pick the phone up.”

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American Adds 2nd Checked Bag Fee For South America Flights

by Gary Leff

Jan 29 2020

For tickets purchased starting January 28th, 2020 American is adding a fee for second checked bags for flights to and from South America. This applies to travel to and from Argentina, Brazil, Chila, Peru, Paraguay and Uruguay. It does not apply to Colombia, Guyana, or Ecuador.

Meanwhile customers departing on late flights from Peru, be prepared for a significant inconvenience.

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Woman ‘Humiliated’ By United Gate Agent Who Felt Threatened By Her Breasts

by Gary Leff

Jan 29 2020

What better name could their be for a frequent traveler than Andrea Worldwide? She’s a United customer who flies “every 10 to 14 days” and earlier this month departing Denver she had a run in with one of the airline’s gate agents. She says she’s a MileagePlus elite member, a status she earns flying for business and taking regular trips to Puerto Rico to visit her boyfriend.

She felt humiliated when a male gate agent stopped her from boarding her Denver – Newark flight because her top was ‘too revealing’.

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American Airlines Expected To Launch Business Class Seat With Doors in 2023

by Gary Leff

Jan 28 2020

New Boeing 787-8 aircraft that will start coming into the fleet this year will have “an enhanced version of the Collins Super Diamond seat” which means that center seats will come with privacy dividers.

When American likely introduces a new business class seat in 2023 with the delivery of Boeing 787-9 aircraft, those business class seats (which have not yet been finalized) are likely to come with doors.

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American Is Sending Planes To Cancun Without Rafts

by Gary Leff

american plane
Jan 27 2020

Old US Airways A321s don’t have life rafts, and have to hug the coastline the whole way. That takes an extra 45-50 minutes of flying each way.

Customers find themselves with more time stuck in a metal tube than they’ve bargained for. And although American says they’re investing to be more sensitive to environmental concerns they continue to burn more fuel than necessary on these trips due to their failure to invest in rafts.

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Delta Introducing New Domestic First Class Seat

by Gary Leff

Jan 27 2020

Delta is introducing a new domestic first class seat which will be introduced with its Airbus A321neo. They have 100 on order and begin taking delivery later this year.

This new Recaro seat has better privacy because of the shields that protrude from the side of the seats. There’s also improved storage at the front of the seats in the center and a larger tray table. With these seats Delta continues their practice of conveniently placing power outlets in front of passengers instead of making customers contort themselves to find and plug in their devices.

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American Airlines Has Terrible Employee Morale. Its CEO Is Clueless Why.

by Gary Leff

Jan 27 2020

An employee raised morale issues, and suggests that Delta employees are happier and take better care of customers.

Doug Parker responded that while he’s “not putting it all on this” he blamed the mechanics and summer operational performance for unhappy employees. Apparently he never read any of the employee surveys from before the mechanics’ work slowdown.

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