Category Archives for Airlines.
Self-serve snacks go away, recycling is being reduced, and passengers aren’t going to be putting their virus-laden hands in the bread basket or the snack basket. The reminder here that alcohol in mini bottles is not a disinfectant apparently needed to be said? If it’s less than 60% alcohol it’s not going to help. American Airlines doesn’t serve Everclear.
Keep planning trips, there will be great deals – far better than what we’ve seen so far – but don’t make non-refundable plans. Frequent flyer redemptions are usually the most changeable. Coronavirus and the economy are going to get worse. Some airlines will fail, and others may merge. It’s wise to begin preparing.
At the end of the day the most important thing is to keep living life, while being flexible to adapt to new information.
Different airlines and hotel chains are taking different approaches to the coronavirus – not just to the falloff in travel, but to making sure traveling with them is a safe experience for their guests. I reached out to several airlines and hotel companies to ask about changes to their cleaning practices in response to the virus. I was surprised by how varied the responses were.
I’m much more likely to have confidence in the airlines and hotel chains that signal they are taking the spread of coronavirus most seriously.
When American Airlines announced their renewed partnership with Qatar Airways – re-introducing codesharing, which they terminated in 2017, and potentially flying to Doha – I speculated that this might mean an end to American’s partnership with Etihad.
One of the best tools in travel years ago was Travelocity Dream Maps. You’d plug in the city you were starting from, and how much you were willing to spend, and it would give you a map of all the places you could go for that amount or less. The tool was decommissioned about a decade ago, but American Airlines has an award map that is similar for miles.
Alaska Airlines is surveying potential changes to their program, including moving to revenue-based earning and offering elite tiers starting at just 5000 qualifying miles.
While programs survey potential changes all of the time, and many of the potential ideas being surveyed never see the light of day, since it’s reasonable to expect to see changes to the program coming as a result of the American and oneworld partnership, changes that Mileage Plan is surveying now become especially interesting.
On March 5, 1980 Trans American flight 209 from Los Angeles made a miraculous landing in Chicago after the pilot Captain Clarence Ovuer and First Officer Roger Murdock suffered incapacitation due to food poisoning during the flight.
One of the flight attendants, Elaine Dickinson, managed to activate the aircraft’s auto pilot while a passenger on the flight, Ted Stryker, took the controls.
American Airlines President Robert Isom first tells a group of employees in Philadelphia that they need to do it all, but when it comes down to it he says run on time.
The aviation world has been rocked by coronavirus, as demand for travel shrinks. Businesses are telling employees not to fly. Discretionary trips are being cancelled. And there’s tremendous uncertainty over the future.
While U.S. airlines have been healthy and better-positioned to handle what is so far a less extreme hit to their business as carriers in China, Hong Kong, and South Korea they’re certainly scrambling to figure out what’s next. United has been proactive communicating with employees, first with a note over the weekend and now with another message outlining drastic steps they’re taking to reduce costs given reductions in revenue.
In making the announcement of the renewed codeshare with Qatar Airways this past week American said that “the issues [of subsidies] had been addressed” between the two airlines. That’s bullocks, the U.S. airlines failed completely in their effort to get meaningful government action against their Gulf rivals.
On Wednesday American Airlines CEO Doug Parker spoke to employees at an internal town hall, a recording of which was shared with View From The Wing. There he explained the carrier’s change of heart.
Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel -- a topic he has covered since 2002.
Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »
