General

Category Archives for General.

Changes to the Hertz #1 Club Gold Terms & Conditions

This San Francisco Chronicle piece details changes to the Hertz #1 Club Gold contract that took effect on January 1. Customers didn’t used to be responsible for damage to cars in the case of force majeur events, now they are. Hertz also reserves the right to place a hold on a customer’s credit card for $200 above the anticipated rental charges. Not included in the artcile is that Hertz’s ‘grace period’ of an hour for computing rental charges has been scaled back to 30 minutes. This last item is a big deal for me. Hertz has otherwise been the best rental company in my view. I prefer not to do business with Cendant companies like Avis though I find I do rent from them most often, and probably will do so more in the future.

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Travel & Leisure Readers on Crack

I love ‘best of the best’ hotel lists, and this year’s Travel & Leisure‘s 500 best hotels around the world — as voted on by readers of the magazine — is no exception. (Hat tip HotelChatter.) This one, I love to hate. While there are lots of wonderful properties on the list, the rankings are truly bizarre. If you believe this list, there are more top luxury hotels in the United States than in Asia, Africa, the Middle East, Carribean, Australia, New Zealand (and the rest of the South Pacific) combined. This has to be a function of the limited travel experience of T&L readers. Some of the stranger U.S. listings: The St. Regis isn’t the best hotel in Manhattan. And the Pierre isn’t better than the Ritz-Carlton Central Park, the Peninsula, and the Mandarin…

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Travel & Leisure Readers on Crack

I love ‘best of the best’ hotel lists, and this year’s Travel & Leisure‘s 500 best hotels around the world — as voted on by readers of the magazine — is no exception. (Hat tip HotelChatter.) This one, I love to hate. While there are lots of wonderful properties on the list, the rankings are truly bizarre. If you believe this list, there are more top luxury hotels in the United States than in Asia, Africa, the Middle East, Carribean, Australia, New Zealand (and the rest of the South Pacific) combined. This has to be a function of the limited travel experience of T&L readers. Some of the stranger U.S. listings: The St. Regis isn’t the best hotel in Manhattan. And the Pierre isn’t better than the Ritz-Carlton Central Park, the Peninsula, and the Mandarin…

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Save more!

Jane Galt offers good basic financial advice. I do pretty well — readers of this blog know I can get quite a bit out of a buck, and often not just in travel — but I know I don’t save enough, and like Tyler Cowen I’m not going to give up on eating out. But it’s still worth clubbing myself over the head every now and then about what best practices ought to be.

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Dealing Directly with a Hotel for the Best Rates

There’s a decent article on getting the best prices for hotels up over at everything2.com. Don’t believe every claim 100%, but many of the general broad brushes are correct. Best Rate Guarantees notwithstanding, you often won’t get the best price possible for a room by booking on the internet or calling a chain’s 800 number. A hotel’s in-house reservations or revenue manager can certainly often provide a better deal. You usually won’t do better that way than on Priceline, contrary to what the article suggests, and the techniques involved are tedious and time-consuming… but there’s little downside, especially in just realizing that while some chains offer discounts to members of their loyalty programs, that’s not where to start when dealing directly with a hotel that sees the program as a tax rather than a benefit.…

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The New York Times carried a piece on the problem hotels face in trying to satisfy both Gen X and baby boomer business travelers. GenX wants hip (W) while boomers want classic (Ritz). GenX’ers are becoming increasingly important, the classic brands know this and are trying to graft onto their preferences without losing their core demographic. The gap isn’t just manifesting itself at the higher ends of business travel, either — Starwood is introducing a less-expensive version of a W to compete with the Hilton Garden Inn and Marriott Courtyard product (something that their Four Points brand fails at miserably).

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The New York Times carried a piece on the problem hotels face in trying to satisfy both Gen X and baby boomer business travelers. GenX wants hip (W) while boomers want classic (Ritz). GenX’ers are becoming increasingly important, the classic brands know this and are trying to graft onto their preferences without losing their core demographic. The gap isn’t just manifesting itself at the higher ends of business travel, either — Starwood is introducing a less-expensive version of a W to compete with the Hilton Garden Inn and Marriott Courtyard product (something that their Four Points brand fails at miserably).

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Disputing the fair market value of a prize

A story in the Wall Street Journal yesterday has been much talked about on the web, the man who turned down 12 round-trip coach tickets for two from the U.S. to anywhere in the world American flies. (He won the ‘We Know Why You Fly’ contest, I’ll save mocking American’s ad campaign for another post.) The man turned down the prize because American reported that each ticket would be worth $2200, and so his tax liability was going to be $800 per ticket. The tickets expire within a year, and he quite reasonably didn’t think he’d get as much value out of them as he’d be liable for in tax. As the Journal piece notes, it is possible to dispute the reported value of a prize. Contest winners do have alternatives, according to tax experts.…

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Yummmmm

Had some pretty good dim sum for lunch today at Mark’s Duck House. If you find yourself in Northern Virginia, it’s worth going. Got out of there at $20 for two people. And if you’re in DC needing a hip place for dinner with good food and excellent service, recently I’ve been a big fan of IndeBleu. It’s Indian-French fusion, decor is straight out of a W Hotel, and the staff were brought in from European charm schools. Outstanding, though a bit pricey. The biggest driver of cost is that the menu is set up as four courses. I keep it affordable by ordering a couple of second courses, using one as my main. For what it’s worth people seem to like my restaurant recommendations. A large contingent of my office came back from Miami…

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