James Wysong’s newest column is on ways to get an upgrade. His advice: Become a member of that specific airline’s frequent flier mileage club. You can be a member of many different airlines’ clubs. Unlikely. Being an elite member of an airline’s frequent flyer program is the surest way to an upgrade, although each program’s terms and conditions are different — you may need to pay a certain fare or spend upgrade certificates, and the rules likely vary between domestic and international flights. But simply joining a frequent flyer program is unlikely to score an upgrade (except in one limited circumstance, overbooking of coach, discussed below). The flight is oversold in economy, but there are empty seats in business and or first class. Absolutely. Airlines oversell coach and instead of denying boarding (which is costly,…
General
Category Archives for General.
Independent Hotel Reviews
This Seattle Times piece (hat tip Tripso Daily) discusses internet web sites that allow travelers to post reviews of the hotels they’ve stayed at. Sites like TripAdvisor.com are absolutely invaluable for getting a window into a hotel property. Reading what past travelers have had to say can be very useful. The piece observes, though, that reviews are posted anonymously. I haven’t found that to be a problem so much as the other observation in the article, that individual’s standards vary greatly. The best thing to do in reading internet reviews is to read through several of them and look for consistent themes and patterns. Those are most likely to provide a window of truth about a property. And then it’s important to read between the lines: one resort where I stayed last year had several…
Getting Upgrades at Hotels
The Bay Area’s ABC TV station ran a piece on getting hotel upgrades. The sum total of their advice: ask. That’s actually good advice as far as it goes. More than anything else, style and mojo matter. I’ll usually say something at checkin like, “I’ve heard really great things about this hotel, so I’m pretty excited. I was hoping you might have a room with one of your special views?” More often than not the person at the desk will try to comply. It really doesn’t cost them anything. It makes me happy. And it avoids putting them in the position of either disappointing me in person or getting an earful (I’m not rude, but many guests are). If I have a reason to explain that a particular stay is ‘special’ I might send a…
Frequent Flyer Advice: the End of Nuance and the Last Man
The Denver Post carries a piece in what seems like a neverending stream of stories on how difficult it is to use miles, and how miles are worth less today than ever before. (Hat tip to Today in the Sky.) The article makes the correct point that major airlines are on financially shaky ground. After two years in bankruptcy, United still lost over $300 million in January. But while the future of USAirways is up in the air, most flyers have little to fear in the immediate term over losing their miles. To name just one data point, American Express prepaid half a billion dollars for miles, they seem pretty confident about the future of the Skymiles program. Still, the article is correct that the number of miles required to redeem many awards has gone…
Paying More and Getting More Value
Joel Widzer”s new column up at Tripso.com is about spending more on travel and getting value for money spent. His basic message is right on the money: the rock-bottom lowest price isn”t always the best deal, and it can be worthwhile to spend a little more when traveling. That doesn”t mean, as Joel says, “you get what you pay for.” I don’t think he means to imply that paying more is always worthwhile. Just this past weekend I helped a colleague get a room at the Jersey City Hyatt for $55 when they were looking for an inexpensive stay in New York. There wasn’t anything available inexpensively in Midtown. It’s certainly not the case that they would have been better off picking a $100 or $150 room (though if they were full price patrons at…
Whose miles are the most valuable?
Speaking as someone with a hefty seven-figure total mileage balance (which doesn’t compare to some folks I know with an eight-figure balance), my own preferences are as follows, in order: Starwood: hotel rooms are almost always available, plus points transfer into most airline programs is at 1:1 — plus 5k bonus for transferring 20k. Starwood Amex is the best points-earning card to the extent that spending earns 1.25 miles per dollar on all spending when transferring points in 20k blocks to airlines with 1:1 ratio, which is better than the AA Mastercard for instance. Not to mention the card is cheaper. American: I’ve never had any problems with availability. Partner awards are great. All miles earned count towards lifetime elite (we’ll see if that feature lasts). United: Availability on UA metal ain’t what it used…
Useful advice on upgrades
Smarterliving.com has two new useful columns on upgrades. First is a piece by Tim Winship on affordable first class and second is an article by Erica Silverstein on upgrading with miles. Both are useful and worth reading, although it’s always worth remembering that any time you try to tackle such a broad subject across a range of carriers, the devil will be in the details and some small items will be wrong or misleading. Contra-Winship, not all carriers offer unlimited domestic upgrades to their elite members. United, for example, does not. Erica Silverstein offers a bit of confusing prose about what fares are eligible for upgrades on US carriers. Northwest allows all but the most deeply discounted fare classes to be upgraded; and Delta only allows full-fare economy economy tickets to be upgraded. She’s correct…
New hotel search tool
Airfare metasearch website Mobissimo now has a hotel metasearch as well. I much prefer the display and features of TravelAxe, though.
Why you should keep earning miles, in spite of rising award prices
Several days ago I offered a long discussion of why I believe that frequent flyer awards will get more expensive over time, and why the best strategy is to “burn as you earn” rather than building up large balances. I also said, though, that the programs remain a good value and well worth participating in. Several readers asked if this wasn’t a contradiction. I actually believe both simultaneously. Award prices are going to go up over time, so the value of previously earned and banked miles will be diluted. At the same time it’s easier to earn new miles than ever before (part of why prices will go up in the first place) so it may not be any harder or take any longer to earn awards under new reward charts. A decade ago you…
Spend your miles NOW (and earn more…): why mileage award prices will rise now and in the future
Over a year ago I posted on Flyertalk.com a fairly lengthy explanation of why I thought that the mileage required for most airline awards — especially premium class international awards — would go up over time. In light of Northwest’s recent announcement that its best awards would cost 25-40% more next year, I thought it prudent to recreate the argument here … So that folks can attenuate their strategies accordingly, before more airlines follow suit (which they will). The August 2003 issue of Inside Flyer had a cover story (subscription required) on making your miles last into retirement, essentially creating a mileage 401(k) plan. With all due respect to the folks at the magazine, this strikes me as the worst possible mileage strategy. Miles are worth more now than they will be tomorrow and the…
