Dec
25
2017
Customers used to sneak a look at their phones during taxi, takeoff and landing. They tried to be as surreptitious about it as possible, to avoid being scolded by flight attendants. Once the ban on small electronics was lifted, and even though those are supposed to be in airplane mode, customers continue to text, browse, and e-mail until they lose their signal in the sky — and re-commence when their aircraft enters final approach.
I don’t remember the last time I saw a flight attendant say something, or ask a customer whether their typing was to queue a message for later or if they were actually connected despite being told to use airplane mode.
