News and notes from around the interweb:
- I laughed out loud: Cranky Flier asked CEO Ed Bastian how Delta keeps from “getting too cocky”. Yes, Delta, please do brag about how you stay so humble. Oh, wait..
- The Economist‘s Gulliver takes on passengers flying to the wrong city.
As Gary Leff pointed out on his View From the Wing blog, American airlines do not typically re-check boarding passes at the aeroplane door, while those in many other countries do.
…When the flight crew announces over the plane’s PA, “If Chicago is not your destination, please see a member of the crew,” most of us laugh it off, assuming that there are enough checks to prevent that from occurring.
Of course this announcement also serves as clear demarcation of the last opportunity to deplane, starting the clock on the 3 hour tarmac delay rule.
- Air India will add Dallas and Los Angeles service this year
- Five-across direct aisle access flat bed seating for an Airbus A320
- jetBlue is adding Coolhaus ice cream to Mint class
- I had an issue trying to redeem a devalued gift card on the OpenTable website so sent customer service an email. Turns out that the inability to actually redeem points was a ‘known issue’ that’s since been resolved. The striking thing is that it took 23 days for them to respond. I had actually forgotten about emailing them (having since successfully redeemed my points and used the restaurant gift certificate). 23 days.
OpenTable has been experiencing unusually high email volumes, and I’m sorry it’s taken longer than usual to get back to you. Thanks for hanging in there!
- TSA lays out new security framework for ‘soft targets’ adding security requirements at the checkpoint or on board just shifts the threat, which I wrote back 15 years ago, now the TSA is just realizing terrorists can look elsewhere for an attack.
