Did Marriott Just Find Another Way to Skip Housekeeping? Here’s How ‘Do Not Disturb’ Is Being Abused [Roundup]

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Comments

  1. Everybody knows that those “do not disturb” signs are actually code for “bang on my door anyway.”

  2. Tell the desk if your room is not cleaned , with fresh linens , you will not pay any add-on fee .

    Better yet , give the housekeeper $ 15. as a motivator .

  3. easy to imagine, somebody waddling through the halls 3 times a day, checking off every door with a DND. Much less expensive than cleaning.

  4. Miami and Austin are basically Delta hubs. Same for Orlando, which actually has a crew base. Makes sense. Detroit is a legacy hub but doesn’t have the O&D traffic like a Miami or Orlando. Same for Cincinnati, which has been hubbed, de-hubbed, and made a focus city so many times that I’ve lost track of the current status. And yet, there are still some gaps in Texas service, like Lubbock and Corpus Christi. And Delta has horrible flight times out of San Antonio. I also remember when Delta made plays in Raleigh and Indianapolis.

  5. Unlike service in India at a JW Marriott where I mistakenly left the DND sign on door at 10am and did not return on 9pm, and with a call to housekeeping they came at that hour to clean room!

  6. I don’t get it – I never need/request daily housekeeping. Only prima donna’s and/or slobs seem to have a need for daily housekeeping. Begs the question – do those who request daily housekeeping clean their homes and change the sheets daily?

  7. @David: Same. I don’t want anyone in my room, and I have no need to have anyone in my room.

    I suppose some people figure once they’ve paid the room rate they might as well have fresh towels every day.

  8. Many hotels only give 2 towels, 2 face cloths and 2 hand towels. Sometimes you get a bath mat. I often put one towel down on the bathroom floor in the area the bath mat doesn’t cover. After a night, I need new towels. And generally, hotel trash cans are small. The trash generally needs changed after a night. Likewise, the complimentary bottled water needs replacing after a night. As for my bed, the sheets don’t have to be changed but I do like my bed made for me. That’s why I stay in a hotel.

  9. I thought I would chime in on this topic because I honestly think it is very wrong for hotel or motel staff to abuse the *Do Not Disturb* sign at all because it could easily end up very bad for any hotel

  10. I was a hotel manager and the housekeeping supervisor would continue to recheck during the day for any DND signs. If they were still on at the end of the day we gave the front desk a list so when guests called we could inform them that the sign was on all day. It eliminated most no service issues. The housekeepers did not want to see a DND sign as i meant they would lose those allocated minutes for cleaning the room.

  11. Marriott keeps finding new ways to Bonvoy guests. Remember not so many years ago when Marriott had a philosophy of taking care of their people so those people would take care of the guests? That would seem like a joke nowadays. Marriott seems to be run by people who hate their jobs and badly want to share their misery with guests.

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