About Gary Leff

Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel - a topic he has covered since 2002. Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »

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Comments

  1. Interesting. It appears at first like run of the mill passengers stepped up to help but if you look at about -.23 to -.20 the older black guy in the suit is reholstering his sidearm. Airport security? Air Marshall? Other?

  2. @Jay Arr – thanks! figured it would get some coverage after I’d posted this,

    “Witnesses said the man, who arrived on a flight from Orlando, was smoking at a customer service counter past security. He was asked to put out his cigarette. He complied by dropping it into a cup of water, then witnesses said he poured the water all over their computers.”

  3. Lock Him Up. And ban his worthless a from ever entering an airport again.

    Suppose he’d been able to grab a gun. God knows what could have happened.

  4. I’m with @chris – they should carry fake guns inside security. No one will know the difference, right?

  5. I think @Chris has a valid point. If the police would have given him a safe space and a hug this all would have de-escalated on its own.

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