About Gary Leff

Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel - a topic he has covered since 2002. Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »

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Comments

  1. what would you recommend for a Delta Gold living in one of their hubs? time to switch to another airline or?

  2. The commented out bit is not a good indicator of anything. That same line appears in the main delta.com page, so it’s a common header file that’s being included across the site. It most likely lives in a completely different file that was edited and given that timestamp.

  3. @Not FTG – if I cared about non-sops I’d probably still stick with flying Delta to avoid the hassle of another airline, Delta is still a perfectly good airline to actually FLY. Just recognize the miles are less rewarding, and be sure you’re accumulating miles for non-flying activity elsewhere.

  4. I don’t think the commented-out line is significant. It is probably just the JavaScript syntax to access an object method for a discontinued widget or something.

  5. This is going to backfire on delta as “cheap elites” who round out flights filling empty seats jump ship putting price and schedule before airline loyalty. Too bad, after Delta sees the unintended consequences and has to cut flight and crew hours, starting a downward spiral in overall business, it will be too late to lure their previously loyal elites back. The numbers crunchers often do not understand the human element involved in their statistical analysis.

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