National Car Rental has what I believe is the strongest promotion in the market each year, “One Two Free.”
You earn a free rental day for every two qualifying rentals (mid-size or larger for 2 days or longer). And when they run the promotion, they do so for long periods of time. The most current offer is for a five month stretch which concludes at the end of January.
I’ve been renting regularly from National for the past couple of years. The unique selling proposition to me isn’t the rewards, though I’ve earned plenty of free rental days. It’s the ‘Emerald Aisle’ where being a member of their Emerald Club program means you walk out to the lot, take your choice of cars from the designated row(s), and just get in and drive to the exit.
Sometimes I’ll take whatever is closest, other times an SUV when I want something larger, and occasionally I’ll get in a bunch of cars to look for the one with lowest miles and features I want. National calls it “speed, choice, and control.” I call it not having to go asking for something other than a Taurus.
As the current One Two Free promotion wraps up, National offered me the chance to interview one of their frequent renters and also give away status and gift cards. I jumped at the chance.
- To be clear, I’m not taking anything from National for doing this — all of the prizes and benefits go to you, my readers.
- I thought if they could put me in touch with someone to interview who rents much more frequently than I do, a minimum of 100 days a year, they could offer a really interesting perspective.
So here’s the giveaway:
- (5) $200 gift cards
- (5) National Emerald Club Executive Elite status upgrades.
There will be (5) prize winners, each to receive a $200 gift card and Executive Elite status. Not only do Executive Elites get to pick from the Executive aisle of higher category cars (as National Executive status allows) but they earn free rental days faster and in my experience are able to redeem those free rental days for premium vehicles.
- Worth noting that WorldElite MasterCard cardholders and American Express Platinum cardholders are entitled to National’s Executive status, which also gets access to the Executive aisle. That’s worth signing up for.
All you need to do to enter is leave a comment on this post answering the question: what is the one thing that can make your car rental experience better?
Please enter only one time. This contest will run through January 19 at noon Eastern, and I will draw the winners with the assistance of random.org. All of my decisions are final.
Here’s the interview, so you can learn about car rentals from someone who rents more than I do
I had a great discussion with Bruce McNeal who rents well over a hundred times a year, and thought I’d ask how he thinks about his rentals and since he more or less lives in a car how he approaches making it as comfortable and easy as possible.
How often are you on the road, and what leads you to travel so much?
- I am on the road sometimes for 15 days a month. I am part of the store support team on a national retailer. I have locations in ten states.
Are you renting from the same locations over and over, or different locations?
- I fly to 4 or 5 airports and try to know the staff on the Aisle or at the rental counter at the airports. The rest of my rentals come from the great staff at the National located in Naperville, IL. I park my car at that location and drive to areas where I can visit 3 or 4 stores at a time.
How many of your rental days are through National?
- All my rentals are with National, when the Markham location was closed, I tried Hertz local and the cars were inconsistent. I also had an issue with the I Pass ( toll road auto pay)system that they had.
Why do you choose National as your primary rental company?
- Our corporation uses National as a primary car rental company, the special treatment as an Emerald Aisle member and other perks keep me coming back.
How do you book – do you have an assistant, do you book yourself, and if so online/phone/mobile app? Why?
- I book thru a corp. travel site, as required by my company. I used to book on`line and take advantage of the great discounts sent out from National. I do not have anyone assisting me.
When taking cars from the Emerald Aisle what do you look for in making your choice – specific vehicle type? Do you get in multiple cars and select based on features or look at mileage? In other words, do you take the first car to get out quickly or do you use the Aisle to be picky?
- The first thing is a personal matter; I have several family members that either are retired from American car manufactures or are currently working for one; I take great pride in “Buy American” whenever I can. I enjoy SUV’s in the winter when roads can become hazardous. Then I like the great looking cars( in my opinion) like the Chrysler 300. Currently I am crazy about the Ford Explorer especially when it is fully loaded and has satellite radio.
Do you take any accessories or optional items? Why or why not?
- When I am in an area that I do not know and not working, I take insurance, I pass on everything else.
How do you refuel – do you prepay, fill up the tank yourself, or just return the car without a fillup? Why?
- I always refill, the National in Naperville is part of an Enterprise location, so I return with the same amount of gas. The main reason why is that it is our policy not to prepay gas.
How do you use your free rental days? Business or leisure? How do you decide whether to pay out of pocket or use a free rental day?
- More often than not I attach the extra days to a rental when I intend to enjoy a weekend in or near a city that I am working in that week. There have been several times that I let my wife drive my car and use a rental car if her auto in in the shop for several days. I will pay for the rental instead of using free days, if there are great weekend rates in the discount coupons that National sends out. Why use a free day for a nineteen dollar rental?
Any other tips and tricks that my readers should know?
- Being nice goes a long way. There was an airport location, I befriended one of the Aisle attendants; I would call and they would find the best available car for me. Please be pleasant to the people working at the locations, they rent 100’s of cars daily and some things do not always fall together. Lastly a smile means a lot to everybody.
Thanks, Bruce!
Now, leave your comment on this post to enter to win a gift card and status! And take advantage of 1-2 Free while there’s still time!
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Looking forward to the status and gift card – would like to see how it compairs to Avis
I normally rent from National, but I have never been able to achieve Top Tier Elite Status.
Don’t pressure me on insurance!
Having the car I actually rented ready at pick up time.
Car rental status is something I haven’t gotten yet. Would be nice to have one! With gift card to boot!
My car rental experience is definitely better without the dreaded long ling (especially the one with tired whiney kids – my own or others).
Out of all the rental companies I’ve tried, National provides the most seamless experience, especially with the Emerald Aisle perk.
However, I would like to see better fuel options. The last time I opted to pre-purchase fuel, it was a hefty add on because of taxes and the rate for “regular” on a Flex vehicle.
Drop and go pick up and returns…minimizing the interaction with stressed out desk agents!
Guaranteed availability of specific car selected via reservation with upgeade if not available at pick-up.
It’s a shame that:
While the easiest part of travel in the US is car rental;
That the hardest part of travel outside the US is
Car rental.
My car rental experience could be better if it came with a chauffeur!
Ability to put in preferences for cars you hate at time of reservation. While there are multiple cars that fit in the same class, at smaller locations you can easily get stuck in the bad car model because it is what they have
We always look for a car with working satellite radio.
Having an upgraded car would make my rental experience better.
I get tired of trying discount code and promos to come up with the best rate. Having an easier booking process would make my car rent experience better.
As Snow Patrol said, let’s waste time, renting cars…
As with most things in life, have realistic expectations.
The car being close to the rental desk would make renting easier.
Being able to pick whatever car I want every time
Thanks for the frequent renter perspective Gary!
The company that I work for recently change from National to Avis. I hate it.
good customer service makes or breaks it for me
Ease of check-in. I have no car rental status and LAX rental is a zoo. National, Enterprise and now Silvercar are quick options and I value that most.
Renting from silvercar
I love National especially the pick your own car. I was 5 Star with Hertz. National is better
Who needs to rent a car anymore?! Just take Uber everywhere and expense it!
Would love to become a National Emerald Club Executive Elite member!! 🙂
Upgrades, clean cars with no smell.
Easy peasy check in and returns. Plus, Howard Stern on Satellite!
Looking to move away from Hertz, so National looks like a good option here.
Someone available WHO SPEAKS ENGLISH in case I have questions about the car
The one thing is to guarantee the actual car I select, will be available and reserved for me!
Less pressure about buying insurance, prepaid toll cards, etc
I’d like to see SiriusXM automatically included… or at least an aux cable and a car charger! Somehow those things always end up staying at home.
More counter attendants during rush periods, like at SFO.
My experience is definitely better without the long lines at checkin.
I have to rent a car to drive 2 hours to SFO often If I had the national status I would be able to always get a fuel efficient car.
Status!
Thanks for for some great comments, fellow readers.
Would love to have too status at Executive… Pick me!
no long lines
I tend to rent from Thrifty, but their cars have gotten really bad recently. I’d pay more to switch to National or Hertz, but at least at San Jose which is where I travel most, their rates are twice as much, which is hard to justify. What makes my rental experience better is getting the Kia Soul which is actually an OK car. Way better than the Chevy Cruz, which makes my rental experience worse.
Love being able to choose my own car.
National sure has usurped Hertz!
In-car navigation or inexpensive GPS units for rent.
no wait times
i rent lot of cars i didnt knew abt this promotion but thanks to u
Quick pickups and returns make me a happy camper
Deliver on upgrades!
Having more locations in offbeat locations that I like to travel to