Extreme Behavior at the Hotel Gym

USA Today picks up my post about the Hyatt Regency Pier 66 and the troubles my wife had there with another guest in the gym, and the hotel’s ham-handed handling of the situation.

Have you ever gotten into it with another guest at the hotel gym? Perhaps you verbally sparred over treadmill use or received the evil eye when you grabbed the last available elliptical machine before another guest?

If so, here’s your chance to vent.

The question came up after I read frequent flier Gary Leff’s latest blog post on BoardingArea.com this morning about his lackluster experience at a Fort Lauderdale hotel. During the stay, one hotel guest brought hotel security to the fitness center to speed possession of the hotel’s only working treadmill.

When I posted the story about the hotel’s mishandling of this situation (and many others..) the property itself almost instantly hit the comments to say they would be in touch. Many hotels seem to have software the monitors social media, and no doubt they saw my writeup right away. Though like most other things throughout my stay, I suppose I shouldn’t be surprised that I haven’t actually heard from them!

About Gary Leff

Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel - a topic he has covered since 2002. Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »

More articles by Gary Leff »


  1. You haven’t heard from them? After they promised to get in touch with you?

    I guess they didn’t actually say *when* they would contact you!

    That’s going to be an embarrassing call for the Hyatt rep.

  2. wow, these guys suck.. only thing worse than lack of service is lack of service and lack of integrity.

    im going to post this link up on tripadvisor

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