Fix for American Seat Changes and Delta Business Class Award Sale

News and notes from around the interweb:

About Gary Leff

Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel - a topic he has covered since 2002. Co-founder of frequent flyer community, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »

More articles by Gary Leff »


  1. @John – why? Neither the FAA or Boeing screwed up. They weren’t flying the plane, the pilots were.

  2. The FAA screwed up by allowing Boeing too much latitude to regulate itself.
    Boeing screwed up by never advising pilots of the new MCAS, claiming that the MAX and other 737s were virtually identical and very little training was required for transitioning pilots, and operating the MCAS system off of only one of the angle of attack indicators ignoring redundancy (having a back up if a part fails). Redundancy is probably the most important safety feature. The FAA also screwed up by ignoring reports from US pilots of the problems they had experienced with MCAS. The FAA screwed up by being the last regulatory body to ground the MAX even after there was compelling evidence (publicly reported large variations in vertical speed) that the Ethiopian crash occurred under similar circumstances to Lion Air. Planes, new or old, don’t just fall out of the sky. Grounding the plane would imply some error in certifying it in the first place. Boeing and the FAA may have been arrogant in assuming that pilot training in certain s-hole countries was to blame rather than a system they developed and approved.

Leave a Reply

Your email address will not be published.