Flight Attendant Sits On Galley Floor Watching Videos While Denying Passenger Drink [Roundup]

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About Gary Leff

Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel - a topic he has covered since 2002. Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »

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Comments

  1. “Korean Air will begin weighing passengers as in the U.S., it’s an effort to validate assumptions about average passenger weight for safety calculations and for regulatory compliance – not because Koreans have ‘gotten fat’.”

    I dunno…there’s at least one guy in Pyongyang that might disagree with that final statement 😉

  2. @gary

    FA’s do not.have break time on a flight. It is a FAA violation for a crewmember ro be on a personal device for anything reason other than safety or directly related to their job and in accordance with their electronic flight manual.

    The FA job is so easy and they do not serve hot meals in coach. The FA should be fired immed.

  3. 49 U.S. Code § 44732

    a) In General.—
    It is unlawful for a flight crewmember of an aircraft used to provide air transportation under part 121 of title 14, Code of Federal Regulations, to use a personal wireless communications device or laptop computer while at the flight crewmember’s duty station on the flight deck of such an aircraft while the aircraft is being operated.
    (b) Exceptions.—
    Subsection (a) shall not apply to the use of a personal wireless communications device or laptop computer for a purpose directly related to operation of the aircraft, or for emergency, safety-related, or employment-related communications, in accordance with procedures established by the air carrier and the Administrator of the Federal Aviation Administration.
    (c) Enforcement.—
    In addition to the penalties provided under section 46301 applicable to any violation of this section, the Administrator of the Federal Aviation Administration may enforce compliance with this section under section 44709 by amending, modifying, suspending, or revoking a certificate under this chapter.

  4. Regarding 49 U.S. Code § 44732, somebody forgot to tell the crew members!

    Another toothless reg violated thousands of times per day.

    Is the floor of a kitchen (galley) even a “duty station” ? They are here primarily for our safety, not to provide F&B on demand…

  5. I just read through the comments about the United FA. Holy guacamole that is a lot of people defending really poor behavior. And by the sounds of it I would guess that many of those are posted by FAs. That may tell you a lot about what they think of their customers. I don’t have a problem with a FA taking a break or grabbing a meal but that is just over the top.

    As far as what Cheerio posted, it seems that only applies to pilots. It specifically says “flight deck” which would be the cockpit. I don’t believe any such regulation applies to cabin crew members.

  6. I do not know the background of the United flight attendant who wasn’t doing her job but I wouldn’t trust her with decisions about safety in the described circumstances.

  7. @TLU: If the galley isn’t the GA’s duty station, what is?

    @Kevin G: I don’t think its a lot of people. It’s 1 to 3 people, posting multiple times, one of whom may be the FA in question.

  8. If you are on and overseas flight with flight attendants with lots of seniority get ready for just the basic service then watch them read a book the rest of the flight. I’m calling out First Class on American. Some of the old legacy flight attendants are just hateful. The ones that came from TWA after the 2001 merger were the worst. Most of them should be gone by now

  9. @bob..there certainly are some hateful ones just like in your job bob.

    @cheerio…ah you’ve quoted a regulation for the flight deck. Flight deck means cockpit in airline lingo. This is where pilots sit to fly the plane. A cabin is not considered a flight deck. This regulation does not pertain to the cabin. Cabin is where flight attendants and passengers sit.

  10. first of all i find it hard to believe any flight attendant would sit on any floor of any part of the airplane. and especially to eat. if it was a wide body aircraft she would not be able to block another flight attendant from getting a beverage from another cart in the galley. way too many loop holes in this story.

  11. You schtick is getting old, Gary. We get it, you hate flight attendants and unions. Why bother writing about flying if you hate it so much? Who hurt you?

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