Government Regulators Aim to Control Hotel Free Breakfast Information

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About Gary Leff

Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel - a topic he has covered since 2002. Co-founder of frequent flyer community, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »

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  1. Those wacky Marriott folks, they really take their cues from the top. Arne Bonvoys the customers ;eft and right and the properties follow like United and American, I mean sheep. Now they’re trying to Bonvoy entire cities? Color me impressed.

  2. Is the Courtyard trying to resell the rooms? The article doesn’t say that.

    The Courtyard says they accidentally took 100 too many reservations. Has anyone seen if they are taking booking for the same night?

    If they accidentally took 100 to many reservations, they should fix it now … although they should think about incentives.

    If they are trying to resell at a higher rate, they should be stopped.

    Unclear which one it is.

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