Earlier I wrote that tons of Hilton Honors redemptions appeared to go up 10,000 points per night indeed the bulk of 10,000 Honors point per night properties have become 20,000 points.
Under Hilton’s system they do not tell members that this is happening. I asked Hilton about it and here’s what they shared,
Since the launch of Points & Money two years ago, our team regularly monitors the performance of the program and makes necessary tweaks along the way. Points & Money is performing very well and we’re thrilled so many members are taking advantage of it.
A few days ago we made a slight shift in the program and as we previously shared, while we won’t be sending updates for each and every shift, we are fully committed to delivering the best value to our members, and will carefully consider any adjustments for Hilton Honors properties.
As Points can flex depending on the hotel and date, visit https://pointsexplorer.hiltonhonors.com/ to search desired hotels, destinations and preferred dates to book your next stay at over 5,000 Hilton hotels. Hilton Honors is the only program that allows members to make use of ANY combination of Points and money starting at just 5,000 points to redeem at one of our properties.
Hilton effectively got rid of its award chart in 2013 when they introduced price ‘ranges’. They varied the price of hotel awards based largely on the price of a room. This used to be the Hilton Honors award chart:
Hilton promised that eliminating award charts wouldn’t mean raising prices but I think everyone knew that wasn’t true. The elimination of award charts serves only one purpose, to keep information out of the hands of members.
After 2013’s major gutting of the program Hilton moved away from an annual shift in hotel categories to moving fewer properties around at a time quarterly but published those changes on a static website, because they said it would improve transparency. Now there’s no transparency.
Remind me why you think Hilton Honors is a better program than Marriott Rewards?
[…] Update 06/11/19: Hilton has now confirmed this devaluation providing this statement to VFTW: […]