Hotel Fee Outrage: Charging More for What You Already Bought? [Roundup]

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About Gary Leff

Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel - a topic he has covered since 2002. Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »

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Comments

  1. Last year, rode Metro to IAD and it took 1 hour 45 minutes from hotel to Metro station to check-in to security to moon buggy to Unitted Club. Security took about 15 minutes of that time. Ridiculous. Never again. I would rather fly DCA to ORD or EWR and connect.

  2. 7.875 square feet? is that 94.5 inches by 12 inches or 756 inches by 1.5 inches? Either way, it seems like it will fill up quickly.

  3. The Metro to Dulles is essentially for students and other people who aren’t in a hurry and are looking for the cheapest way to go. The new Dulles terminal will be great – if we live long enough to see it.

  4. “This lounge will be 7.875 square feet on the D concourse.” This is, of course, the wrong way to state a value using a thousands separator in the USA. It would be correct in many countries in Europe which uses decimal commas where decimal points are used in the USA and separator points where separator commas are used in the USA. If you look at the writings of the mathematicians in Europe centuries ago they used somewhat different separators and radix characters. Of course, it may just be an uncorrected typo but a lot of people are using European separators such as using a point instead of a colon in time telling.

  5. 105 minutes to get from your hotel to the airport through security to the club? Sounds pretty average for any major city airport experience.

    It took me 45 minutes to get from the LAX airport entrance to my terminal 5- probably could have walked in less than half that time, but didn’t want to drag all my bags. That airport needs to be boycotted!

  6. The various state and federal governments should require all taxes and fees be included in the room and car rental rates so that the consumer can make an informed choice. I recently spent the weekend at a State owned park hotel. Last year, the hotel didn’t post a “Lodging Fee”. Now, I get the bill with this $17.00/night fee that “includes” the $5.00 mandatory park fee (one might think that if you’re staying IN the park’s lodge, the fee would be included in the room rate but…), two bottles of water, a “fruit basket” that’s in the lobby (!), WI-FI and the once “free shuttle” into the little town. I didn’t use any of these items! I surprised that the little room safe wasn’t included in the fee!

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