News and notes from around the interweb:
- Delta SkyMiles lets you redeem intra-South Korea business class for 6000 miles each way and now Asiana low cost subsidiary Air Busan is bookable. Asiana itself remains a Star Alliance member but as it’s integrated into Korean Air that will change.
- I don’t know anyone answering the question, “What does Armenia (population 3 million) need most?” would have said a new national airline. But it’s a low cost carrier, in cooperation with Air Arabia – so the Yerevan-based airline probably won’t lose as much money as it otherwise would have.
- Hotel owners whining that guests have too high expectations when room rates are the same or higher than what they used to pay. They don’t want to serve breakfast, offer housekeeping
or change the linens. Marriott says the answer is more self-serve via their mobile app. Wyndham’s President for the Americas does at least acknowledge you have to tell guests they’re getting less for the same money. (HT: Jonathan W.)
“We know that we’re going to continue to change and evolve the way this moves forward, whether it’s housekeeping or the services available in the hotel; and some may have changed permanently. And so it’s making sure that the description of that room, description of the services, and what the guests would expect are clearly there,” he said, adding that technology is aiding in that communication.
“I do think that guests will accept certain differences in the long run, but they’re looking for a clear understanding of what they’re getting for those dollars,” LePage said. “And as the dollars go up, which is what we all want, then that clarity becomes more and more important.”
- Some Hyatt members are being targeted for a free night after each of their first two 2+ night stays
- United now allows electronic travel certificates to be used for partner airline travel
- 350 free Lufthansa Miles & More miles
- Analogic awarded $200 million contract for TSA airport scanners the company’s logo on the devices is actually rather fitting.
- Casears cancels QAnon conference they’d booked. This group aside it re-raises all sorts of issues around a company’s role in deciding what events to host – especially after agreeing to host them. And how do you learn that you’re hosting a QAnon conference, anyway? The organizers don’t tell you, right? Isn’t Q a secret?