News and notes from around the interweb:
- Hotel industry podcast discusses resort fees and is surprisingly negative on the practice, worth a list to the ‘No Show’ podcast.
- 100 free miles for joining Japan Airlines Mileage Bank
- Oh please. Canadians can’t decide whether Air Canada is a commercial enterprise or a public utility. Then again, they’re subsidizing it, and stupidity follows.
- JetBlue and Qatar introduce reciprocal mileage earning most US consumers would prefer to credit miles from both airlines to American AAdvantage, but Qatar’s program is a Citi transfer partner and this is edge case useful to some.
- The Wall Street Journal covers American’s shift away from flying for earning elite status, if you don’t subscribe you can find the article here.
- An active shooter incident at your hotel is worth 75,000 Hyatt points. (HT: @jayhawknj)
As you may know, I was at the Hyatt Ziva Riviera Cancun when several active shooters landed on the resort’s beach. Two of the shooters were killed, as hundreds of us scrambled to hide, terrified for our lives. I’ve been asked, “Has Hyatt done anything?”. I just got this letter. pic.twitter.com/doHS6O2NGs
— Mike Sington (@MikeSington) November 18, 2021
Good for Hyatt!
Why does Hyatt owe anyone anything? They had no participation in this. I can appreciate they offered. They are as responsible as the “guests” are for choosing the location.
Sebastian at Loyalty Lobby gets 75.000 points when there aren’t fresh towels
Uhh……. Zero. Unless the hotel was clearly responsible for the shooting (e.g., hosting a “Drug King-Pin Free Drink Night” at the poolside bar) or acted inappropriately in response to the crisis..
That said, it may be good business to offer something.
“We strive to provide guests with exceptional experiences” – Mission accomplished.
Many years ago, I was in a Hyatt Regency in New Jersey near Philadelphia. I was on an upper floor when a fire broke out several floors below me. A bunch of junk that was in a storage room caught fire. I was intense enough that when I enters that hallway, I saw flames coming out of the room. I contacted Hyatt and got absolutely NOTHING. We had to evacuate the hotel for several hours in the middle of the night and it was more scary that I wanted that night. They didn’t even adjust the bill. Hyatt corporate did send a letter, but all they did was talk about how heroic their employees were for fighting the fire and it was obvious that they were kind of ticked off that I even said anything.
A headline about getting points when there is an active shooter? Really Gary? This is a new low even for you and your Jerry Springer content. One of the guests was hit by gunfire. Maybe don’t use tragic violence as clickbait?