‘I’ll Drop Kick You!’ Spirit Airlines Agents Bump, F-Bomb, and Check In Passengers — All at Once

by Gary Leff

In a video now going viral, two Spirit Airlines check-in agents can be seen fighting. At the start of filming, they can be seen bumping, while one says to the other “do not play with me.”

She continued, “Do not play with me, cause I’m not the one nor the two. ..just go, you ain’t gonna do nothing. Like I said, keep my f’ing name out your mouth, b*tch.” Then she begins dropping f-bombs telling the other employee to go away. My favorite is “I’ll drop kick yo’ azz” as she continues printing a passenger boarding pass like it’s just another day.

She just continues tap, tap, tapping away processing a check-in like it’s no big deal, just another day at Spirit Airlines. Warning, this exchange is safe neither for work nor for work at home:

With news that Spirit Airlines is expected to file bankruptcy after a deal to sell themselves to Frontier has apparently fallen through, coming right after bullets shot up a Spirit Airlines plane over Haiti with a flight attendant injured, it’s certainly a stressful time to be at the airline.

But it’s always a stressful time at Spirit, where conflict seems nothing new. Here’s a Spirit employee stealing from a passenger’s carry-on and throwing away medicine. And a Spirit flight attendant refusing to let a passenger use the lavatory, so they’re forced to go on the floor.

This is a Spirit employee swearing at a TSA employee and four check-in agents giving a passenger a beat down at BWI. Now former Spirit gate agents broke down during massive delay chaos declaring themselves ‘frustrated as hell’, telling passengers to ‘shut up and listen’. And here Spirit passengers brawling at a gate.

This is just a small, fairly recent sample. Maybe a court-assisted do-over wouldn’t be such a bad idea? Though they’ve done a lot to both improve their own operation and drive down fares at other airlines. I think I may have to steal the line, though, “please step to me like you want it.”

About Gary Leff

Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel - a topic he has covered since 2002. Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »

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Comments

  2. This trash airline deserves to go under and take all their trash employees with them. Most of ’em can go right back to the hood.

  6. Unfortunately if Spirit goes under them these trash employees and passengers will be coming to an airline near you.

  7. OMG!!! What’s hysterical is the way the older lady tells the other employee multiple times to, “Go suck a **ck,” and then looks at the camera and goes right on processing that ticket like its nothing new or shocking in the world.

  8. I really don’t think anyone would really care that Spirit goes away. As noted above, trash airline hires trash employees, doesn’t train them to realize that the PASSENGER PAYS YOUR SALARY and treats the employees and passengers poorly, too.

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