Air Canada published mistake business class prices for bundles of flight passes last week and they’re refusing to honor them. The only people who got to fly were those who booked immediate travel, before Air Canada acted.
I spoke to the Canadian Broadcasting Corporation’s CBC News about mistake fares.
My general take: it’s fine to book mistake fares, as long as airlines address them expeditiously it’s fine for airlines not to honor true extreme mistakes, you win some and you lose some and move on to the next opportunity.
The Department of Transportation will no longer make airlines honor mistake fares (for travel to or from the US) as long as the airlines cover nonrefundable costs incurred by travelers whose reservations they cancel.