This morning I wrote about the elite welcome amenity chart showing Platinum benefits at each brand. It describes how Platinum members can choose points, breakfast, or a local gift by brand and by region.
It’s a long chart but when you keep scrolling down and look at Marriott Courtyard this brand does not offer free Platinum breakfast. Instead it offers a $10 food and beverage credit.
When Marriott announced their new program they trumpted that more brands — Courtyard, AC Hotels, Protea and Moxy — would offer Platinum free breakfast, and that resorts would no longer be excluded from the breakfast benefit.
We learned that Ritz-Carltons, Editions, Design Hotels, Gaylord Hotels, Marriott Vacation Club, and Marriott Executive Apartments wouldn’t have to feed you. And neither would Bulgari, since that brand doesn’t participate in Marriott Rewards. However they were clear that Courtyard would offer breakfast. It doesn’t. And neither do AC Hotels or Moxy which take the Courtyard approach. As I wrote earlier, they’re big on marketing here but keeping a very close tab on the bottom line.
One Mile at a Time points out it’s worse than just a food and beverage credit, that the chart says the Courtyard benefit is $10 per per stay but I reached out to Marriott and learned that their chart is incorrect.
Marriott Courtyard properties will offer a $10 credit for the member and up to one guest per day rather than per stay.
The food and beverage credit is limited to $10 even at Courtyard properties which breakfast costs more than $10. The credit may not go very far however it can be used at any time.
Courtyards in the Mideast, Asia Pacific, and Latin America that have club lounges will offer breakfast in the lounge, and the member will receive points. Notably of course club lounge access at Courtyard is for breakfast only. And resort hotels (outside of Westin, Sheraton, Le Meridien) don’t have to provide Platinums with club lounge access if they do not wish to and can offer restaurant breakfast instead.
Here’s how advertising got Americans to eat heavier breakfasts: