Marriott Hotel Was Keeping Worker Tips, And Pocketed $9 Million [Roundup]

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  1. “The hotel added 23% to 24% to banquet customers’ bills for what their contracts described as a service charge. Starting in April 2017, Marriott added language to its contracts specifying that part of the fee was a “house charge” that covered expenses and should not be considered a “gratuity,” or tip.”

    Is this the banquet equivalent of a resort fee? Unbelievable.

  2. Is this the new Marriott Corporate Mission Statement?

    We take great pride in Bonvoying our guests and employees at Marriott International Inc to maximize shareholder profitability.

  3. To my way of thinking, this is criminal. No different than robbing their employees at gun point after they cash their pay checks.
    Marriott should be very ashamed!

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