Hertz’s CEO finally admits they’ve been falsely reporting cars stolen, and getting customers sent to jail. But, they argue, it doesn’t happen that often. And, like a Hertz attorney argued in court back in January, it doesn’t happen anymore because of the so-called safeguards they’ve put in place.
Except, of course, it keeps happening – even after Hertz exited bankruptcy, and even after a Hertz attorney represented to a court in a class action lawsuit that this was a thing of the past.
In fact attorneys are filing over 100 new cases and many of them won’t be in bankruptcy court, because they’re too recent, because this appears to keep happening.
Best I’ve been able to tell it usually stems from paperwork errors at Hertz when a customer extends a rental or swaps a vehicle, though not always, as two recent cases illustrate.
- On March 9 a car was rented from Hertz at an airport in Houston and the plates on the car didn’t match its registration. Instead the car had plates of a car Hertz had reported stolen. The renters were pulled over by police with guns drawn.
“As we were returning with the car, we were pulled over and arrested at gunpoint,” Morgan wrote in a legal declaration. “It was traumatic and humiliating. The police told us that the car was stolen.”
According to a police officer where the Hyundai Sonata got pulled over,
Hertz probably just failed to check the license plate when they did the rental inspection,” Boggus said in an interview. “We’ve had several stolen rentals that were not really stolen.
- On February 5 a director filming a music video was pulled over in his rented Nissan Versa in Beverly Hills, California and he was,
handcuffed and placed in the back of a patrol car as part of the stop, which involved 10 officers with guns drawn, according to the statement. The Beverly Hills police were alerted after an automated license plate reader scanned the vehicle, which had been reported stolen, according to a police report.
Fortunately in both of these cases, while the renters were detained by police, they weren’t charged. These incidents are on top of the recent case of a Hertz Presidents Circle member arrested as he got off a cruise, for what appears to be the crime of renting from Hertz.