News and notes from around the interweb:
- Where the NATO alphabet comes from
- Boeing’s 787 delivery delays make American Airlines CEO Doug Parker feel like his customers.
CEO Doug Parker finally knows how @AmericanAir customers feel. https://t.co/X4D84SRKov
— gary leff (@garyleff) January 11, 2022
- Hyatt’s Driskill Hotel in Austin: 135 Years as a Nexus of Texas Culture, Politics, and Society
- US government asked Mexico to deny entry to some Americans
- Why does the CDC do stupid things like warning against travel to Canada? Unfortunately, posing the question is easy solving the problem is hard.
- ‘Caring for pets on life’s journey’
Not my pets but sweet interaction from busy @AmericanAir luggage crew at DFW. pic.twitter.com/bgp95wHTnd
— Angela Wilson (@angiekwils) January 11, 2022
- Lunch didn’t quite make that last mile.
Goodbye,
American lost my business 3 years ago I have been very happy with other airlines who get you to your location on time.
Maybe the new guy can send the employees to school on how to be nice and not leave people hanging with no info about their delayed flight.
Surely for Parker to feel like AA Customers, AA would have to wait whilst CEO’s who bought pool cleaning supplies on line get preferred service?
Spot on Rich!
The Driskell link isn’t working…..
Parker should just leave so American Airlines can return to the great airline it was before Parkers arrival.
Doug Parker still has a job? He can’t be fired fast enough.
Yawn
Make sure no one tells Dougie that alcohol makes the delays much more palatable . . . he doesn’t need another DUI.
that “rolling dealys” X 10 for Parker to be made like AA customers
BINGO. Rolling delays. The epitome of not caring about your customers and the epitome of how American operates with total disregard for their customers time on a daily basis. Delays are part of travel, but not being open, upfront and honest about known delays so we can be productive in an Admiral’s Club/at home/wherever instead of at a cramped, crowded gate with rolling 15-minute delay postings is disrespectful to your customers and a complete waste of our time.
Any management that supported those rolling delays should have been let go years ago. I was on a flight last year and the captain said the delay would be at least 2 hours, and we deplaned. But did AA push back the departure 2 hours? Of course not!! Instead it got pushed back 10 minutes at a time. ETD 10am….then 10:10am…….then 10:20am. Etc. Passengers were calling reservations to get their connection rebooked but the Res agents were telling the passengers there was no need to rebook as their original flight was leaving in 10 minutes. And in actuality it didn’t leave for 3 hours. And this has been going on for years since the merger. I pray the new CEO has a better vision