Delta Air Lines doesn’t even upgrade their ‘secret’ 360 members very much anymore. Good luck if you’re a Diamond Medallion.
Going forward Artificial Intelligence and ‘personalized pricing’ that Delta says they are working on to present a specific price based on what they know about a customer will make sure they sell every seat – and not have to give out elite upgrades.
A roundup of the most important stories of the day. I keep you up to date on the most interesting writings I find on other sites – the latest news and tips.
The Justice Department has halted the DEA’s airport searches after a report revealed over $3.2 billion in cash was seized from passengers without charges over a decade, citing abuses, improper targeting, and likely constitutional rights violations.
United Airlines flight attendants fired their negotiating team after years of stalled contract talks, underscoring a failed union strategy that delayed demands and weakened their leverage as the chance to strike diminishes under shifting political conditions.
A roundup of the most important stories of the day. I keep you up to date on the most interesting writings I find on other sites – the latest news and tips.
A long-time reader shared their experience flying Delta this past weekend from Dallas to Detroit. They’re a Diamond Medallion member, and they were flying on a paid first class ticket. When they boarded the narrowbody jet, they discovered that their seat had no tray table. It was missing, “so I can’t eat, drink or do work with my computer.”
Bilt Rewards has a new program that rewards you with 1 point per $2 spent on the purchase price of a home, for working with a real estate agent they refer you to.
This is all wrapped with first-time homebuying tools like mortgage, down payment, property tax and insurance cost calculators that help educate members. Their tool integrates the affordability calculators with real estate search.
A United Airlines passenger, reportedly on a flight from Austin to Los Angeles, had a meltdown the likes of which I hadn’t seen before. He attacked his own seat on the Airbus A320.
An important thing to know is that if you buzz because you’re boarding before your group is called, the gate agent can clear the flag on their screen and allow you to board. If you’re traveling with a family member or friend on a different reservation, for instance, it is actually policy according to the airline that you should still be allowed to board together in the earlier group.
With Alaska eliminating check-in kiosks and telling customers to print their bag tags at home, these would be a great step towards the future – if they could get the cost down (or subsidize them for regular flyers).
Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel -- a topic he has covered since 2002.
Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »
