Delta has been promoting their CEO Ed Bastian’s keynote at the Computer Electronics Show as a Really Big DealTM, the ‘first airline’ to do such a thing, as though that suggested on its own that Delta is a leader in technology. At CES you find virtual reality, 8k TVs and next gen wearable devices. And Delta has tech to unveil that’s so big it’s a keynote at the conference. Given the prominence of the forum and the buildup, what did he reveal? Free inflight wi-fi someday, with no specifics. They say this is an area where other airlines have struggled although of course JetBlue offers free wifi and American has just been waiting to see what Delta announces so they can copy it. Biometrics in partnership with the government to track you throughout your journey.…
