View from the Wing
  • About
    • Thank You! How to Support this Blog
  • Advice
    • Advice: Frequent Flyer
    • Advice: General Travel
    • Advice: Airlines and Airfare
    • Advice: Hotels
    • Advice: Credit Cards
  • Recommended Credit Card Offers
  • Top 10 Deals
  • Trip Reports
    • Trip Reports – Air
    • Trip Reports – Hotels
    • Trip Reports – Lounges
    • Trip Reports – Food
    • Trip Reports – Other
  • Advertiser Disclosure

Bizarre Airbnb Ultimatum: Guest Demands Full Holiday Wonderland Before Check-In [Roundup]

by Gary Leff on December 21, 2024

Dec 21 2024

A roundup of the most important stories of the day. I keep you up to date on the most interesting writings I find on other sites – the latest news and tips.

Continue Reading »

6 Comments

Delta Boots Elite Passenger From First Class—Dog Takes Their Seat As Airline Cites ‘Policy,’ “Nothing We Can Do”

by Gary Leff on December 21, 2024

Dec 21 2024

A Delta Air Lines elite passenger received a rare first class upgrade – but 15 minutes later was sent back to coach in order to give their seat up front to a dog instead. The airline told the customer that the dog was a service animal, and there’s “nothing they can do.”

Continue Reading »

85 Comments

Airlines Gutted First Class Upgrades—But A Premium Seat Explosion Could Change Everything

by Gary Leff on December 21, 2024

Dec 21 2024

First class upgrades have become nearly non-existent. Delta says only about 12% of their first class seats go to upgrades, while 15 years ago, 81% of first class seats went to upgrades, awards and employees.

That may all be about to change.

Continue Reading »

20 Comments

Hilton Secretly Hikes Award Prices Before Holidays—Members Kept In The Dark

by Gary Leff on December 21, 2024

Dec 21 2024

Hilton Honors quietly raised free award night redemption prices on the last Friday before the holidays. Since they stopped publishing award charts, they did not tell anyone that they did this, but your Honors points are now worth less than they were on Thursday.

Continue Reading »

25 Comments

Reagan National Airport’s Gate 35X Was So Awful It Took $1 Billion And 25 Years to Fix—But Its Sign Still Haunts Travelers

by Gary Leff on December 20, 2024

airport escalators going down
Dec 20 2024

For years, the ‘worst airport gate in America’ was generally considered to be 35X at Washington’s Reagan National airport. There were competitors, like Miami’s D60 and the old D9 at LaGuardia before the terminal was redone. But 35X was the stuff of legend.

Continue Reading »

13 Comments

‘A Danger to Millions’: Detroit Airport’s Planned Cigar Lounge Sparks Outrage

by Gary Leff on December 20, 2024

Dec 20 2024

Detroit airport is planning to add a cigar lounge, and anti-smoking groups are freaking out, claiming it “would expose millions of travelers and airport employees to harmful secondhand smoke.”

Continue Reading »

50 Comments

‘For the Environment’? A Used Band-Aid And No Housekeeping Leave Guests Furious At This Marriott

by Gary Leff on December 20, 2024

Dec 20 2024

Maybe the most Marriott thing ever is allowing a hotel using their brand to get away with failing to meet brand standards and treat customers well – with a sign about how they aren’t going to do housekeeping, and proving it with a used band-aid in front of it that hasn’t been cleaned up by housekeeping.

Continue Reading »

14 Comments

Locking In Delta Diamond Status Until 2030: The Ultimate Frequent Flyer Coup [Roundup]

by Gary Leff on December 20, 2024

Dec 20 2024

A roundup of the most important stories of the day. I keep you up to date on the most interesting writings I find on other sites – the latest news and tips.

Continue Reading »

10 Comments

Hyatt Regency SoMa’s $290M Default: Can San Francisco Stop Its Collapse Before It’s Too Late?

by Gary Leff on December 20, 2024

Dec 20 2024

The hotel’s operating income fell by around three quarters compared to 2017. Travel to San Francisco declined, especially business travel, and meetings revenue fell off.

Continue Reading »

46 Comments

Drunken Airport Dine-and-Dash: Passenger Declares ‘Public Intoxication Isn’t a Thing!’ Before Wild Police Escape Attempt

by Gary Leff on December 19, 2024

Dec 19 2024

An intoxicated woman refused to pay her bill at a Nashville Airport restaurant. Described as a dine and dash, police were called, and body cam footage of the March 15th arrest is just now available.

Continue Reading »

14 Comments

  • « Previous Page
  • 1
  • …
  • 119
  • 120
  • 121
  • 122
  • 123
  • …
  • 3096
  • Next Page »
  • Facebook
  • Instagram
  • RSS
  • Twitter

Current HOT Deals!

Here's a link to our Advertiser Disclosure

Bilt Mastercard®
Earn Points Paying Rent (up to 100,000 each year) plus earn 3x at restaurants; 2x on travel; as long as you make at least 5 purchases per month. No annual fee.
Capital One Venture X Rewards Credit Card
Earn 75,000 bonus miles when you spend $4,000 on purchases in the first 3 months (See rates and fees)
Citi® / AAdvantage BusinessTM World Elite Mastercard®
Earn 65,000 American Airlines AAdvantage® bonus miles after spending $4,000 in purchases within the first 4 months of account opening. AAdvantage miles are the currency I've redeemed most.[See rates and fees]

Search

Free Email Newsletter!

Enter your Email:

Recent Posts

  • Internal Memo Reveals Flight Attendants Union Furious After TSA Ends Shoe Removal Policy: ‘We Weren’t Even Consulted’ [Roundup]
  • United Passenger’s Single Punch Knock Out Of Dulles Airport Gate Agent Caught On Video—Now Faces 10 Years Behind Bars
  • Delta Is Turning Ticket Pricing Over To AI—By Year-End, 20% Of Fares Will Exactly Match The Most You’re Willing To Spend
  • Bilt Rewards Hits $10.75 Billion Valuation, Leaving Wells Fargo For 3 New Cardless Cards Coming In February
  • 9 Big Insights From Delta Air Lines Earnings Call: Upgrades Are Officially Back, Business Class Will Lose Perks, Lounge Crowding Ends Next Year

Recent Comments

  • Scott on Reliability Is Now Just ‘Table Stakes’: American Airlines Exec Promises Major Changes To Reverse Decade Of Neglect
  • Gene on Bilt Rewards Hits $10.75 Billion Valuation, Leaving Wells Fargo For 3 New Cardless Cards Coming In February
  • 1990 on Delta Is Turning Ticket Pricing Over To AI—By Year-End, 20% Of Fares Will Exactly Match The Most You’re Willing To Spend
  • jns on Delta Is Turning Ticket Pricing Over To AI—By Year-End, 20% Of Fares Will Exactly Match The Most You’re Willing To Spend
  • 1990 on United Passenger’s Single Punch Knock Out Of Dulles Airport Gate Agent Caught On Video—Now Faces 10 Years Behind Bars

Top Posts & Pages

  • 'Since You Want to Do It That Way, Give Me My Seat': Passenger Perfectly Shuts Down Entitled Parent on Sweltering American Airlines Flight
  • Reliability Is Now Just 'Table Stakes': American Airlines Exec Promises Major Changes To Reverse Decade Of Neglect
  • 'Gate Agent Lied About Full Bins': United Passenger Rails Against Overhead Storage Scam [Roundup]
  • Delta’s Sky Club Paradox: Passengers Still Wait In 30-Person Lines While Seats Sit Empty Due To Poor Design
  • Exclusive: American Airlines Now Lets Everyone Standby To Nearby Airports—Even With Checked Bags

About Gary Leff

Gary LeffGary Leff is one of the foremost experts in the field of miles, points, and frequent business travel -- a topic he has covered since 2002.

Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »

© Miles and Points Consulting LLC - All Rights Reserved.

Unauthorized use and/or duplication of this material without express and written permission from this site’s author and/or owner is strictly prohibited. Excerpts and links may be used, provided that full and clear credit is given to Miles and Points Consulting LLC with appropriate and specific directions to the original content.

Archives  |  Privacy Policy  |  RSS