A Delta Air Lines first class passenger on a trip from Seattle to Detroit watched another customer in the cabin get mad – and take matters into his own hands – when his seat back entertainment screen wouldn’t work.
A British Airways business class passenger flying long haul with her 7-month-old baby asked if she could delay her meal service while she nursed the child and put him to sleep. That request was declined, so she was forced to skip meal service. She set herself up in the business class bed, lying fully flat, in order to nurse under a cover.
This may be the strangest lounge review I’ve ever written. It combines two different lounges I did not visit.
Chase’s new “Points Boost” feature on their premium credit cards looks a lot better than I thought it would. It’s available now for all Sapphire Reserve cardmembers, even though the rest of the card proposition’s changes don’t come into effect until October for those of us who already had their cards in our wallets.
A roundup of the most important stories of the day. I keep you up to date on the most interesting writings I find on other sites – the latest news and tips.
Thanks to subsidies for sustainable aviation fuel, used deep fryer oil costs more than fresh oil.
She insisted on keeping the fanny pack on her lap rather than placing it under the seat in front of her or in the overhead bin.
From ‘visiting friends and relatives’ passengers in the U.S. heading to India and Pakistan, to connecting Europe and Australia, as well as providing a significant amount of global lift out of Africa, closing of airspace around major Mideast hubs will have a significant disruptive effect on passengers movements as well as cargo all over the globe.
American Airlines is eliminating Flagship First Class in favor of more business and premium economy seats on its fleet of Boeing 777-300ER aircraft. The end of first class on the last U.S. carrier to offer it internationally is sad to me, but the project has been pushed back. As American has planned to wind down the offering, they’ve really let the product slide.
Airlines used to put curtains between first class and coach. Now they often use transparent mesh. One customer wants to know – what’s the purpose of what American Airlines is doing here with something you can see through?
Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel -- a topic he has covered since 2002.
Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »
