Matthew Klint who writes ‘Live and Let’s Fly’ writes about feeling belittled by an immigration officer at LAX airport, returning from a trip to Germany. He was powerless, having to ‘take it’, mostly because his wife has a Green Card but is not a citizen, and because he thought he might have his Global Entry revoked if he objected to being condescended to.
Skeptics of the program have little reason not to participate. If you think they’re providing too much value to be sustainable, that would seem to be an even stronger reason to go all-in with the program (to benefit from the excess value they’re delivering).
A Southwest Airlines passenger flying from Baltimore to Denver on Wednesday reportedly pulled out a “steel box [with] lots of bottles inside.” While the passenger seated across from him at first thought that it was medicine, the man “proceed[ed] to use his Dunkin’ Donuts loyalty card to start cutting up lines of cocaine.”
A roundup of the most important stories of the day. I keep you up to date on the most interesting writings I find on other sites – the latest news and tips.
On July 1, 2025, Delta Air Lines flight 3247 — a Boeing 737‑900ER flying from Atlanta to Raleigh-Durham —landed safely, unaware that a piece of the plane had come off. During the post-landing inspection, ground crew found a piece of the left wing trailing-edge flap missing.
Delta is planning for a premium-heavy Airbus A350-1000 widebody, with the first plane being delivered next year. These planes will feature a new Delta One Suite in business class, as well as new economy seats.
Here’s a CEO who spent 1.83 million American Express Membership Rewards points to cover a surprise tariff bill at the guitar pedal manufactuing company he runs in Oklahoma Cty.
American has decided to reverse course on pajamas. There will also be mattress pads. And they won’t be taking away the slippers to pay for it.
Big busy chain hotels can often have long lines to check in – nothing like what you’ll find in Las Vegas, where guests can stand in line for hours – but interminable feeling after a long flight when you just want to get to your room.
Properties that are unwilling to fully staff their front desks have turned to technology. But one of the better benefits that many of the big hotel programs offer is the elite check-in line.
A major wind stom in Las Vegas kept planes from landing on Tuesday. American’s Chicago to Las Vegas flight 2254 made an unusal diversion – to Bullhead City, Arizona, an airport that lacks commercial service.
Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel -- a topic he has covered since 2002.
Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »
