Frontier Airlines doesn’t start with a great reputation for customer service, and that weighs on any opinion about how the altercation went down. This is the airline that kicked off a blind man in June because he’d be a liability in an emergency.
Back in April we learned that American Airlines service to Auckland would become seasonal.
What was once a suspension from August through October for 2017 now seems like a suspension from April through October for 2018 — if the flight returns at all
There’s nothing new about a total solar eclipse. It’s completely predictable, indeed the Greeks could predict it and those calculations will last until the sun burns out.
Now it would be cool if you were the only one who knew about an eclipse, and it happened to come right as you were captured by soldiers or savages. You could prove your mystical powers by blotting out the sun and then they’d all bow at your magnificence.
Low energy prices have meant a reduction in travel to energy rich nations of the Mideast. As a result the region’s airlines have made service cuts to reduce expenses.
A roundup of the most important stories of the day. I keep you up to date on the most interesting writings I find on other sites – the latest news and tips.
American Airlines has filed a super discounted fare between Washington DC and Chicago. Here’s a $50 flight: To show how big a deal the various taxes added onto airfare are, especially for cheap fares (as a percentage of the total price) and to understand why ultra low cost carriers often complain about these taxes and having to advertise airfares including taxes — and why the larger airlines can benefit from higher taxes against low cost competitors — this is actually a $33 base fare with taxes adding 50% onto the cost. Key rules for fare basis OVALZNN3: 21 day advance purchase required Must travel by February 14 Blackout dates: October 15, 22; November 17, 25; November 27 through December 22; December 26; January 1, 2 $200 change fee You’re not going to find ‘O’ inventory…
Two years ago I wrote the Ultimate Guide to Booking Award Tickets Using American AAdvantage Miles. It’s basically still up to date, except for a subsequent award chart devaluation.
However American’s award cancellation and redeposit policy is much better than what I wrote then — although most American Airlines call center agents don’t know it.
In the days following violent protests in Charlottesville, with white supremacists clashing with counterprotestors, White House Chief Strategist Steve Bannon — the leader of the nationalist faction in the West Wing — has stepped down. That weakens the hand of those pushing for trade wars. It weakens the hand of Delta, American, and United in the Administration.
American AAdvantage adds fuel surcharges to awards on British Airways and Iberia. They’re fairly de minimis for Iberia flights, but for British Airways it makes awards too costly to often be worth it. For coach tickets it’s silly, you pay almost as much as a ticket costs. For premium cabin tickets it’s like paying for a coach ticket and using miles to upgrade, but earning neither miles nor status despite the huge cash co-pay.
That’s bad enough, but on many routes American actually overcharges for these surcharges. And they only fix it and refund customers when caught with their hand in the cookie jar.
American Airlines domestic meals are really bad. I don’t want to eat them. But I rarely question whether it’s safe to do so. easyJet meals, however, may be another story.
Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel -- a topic he has covered since 2002.
Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »
