Sometimes the police respond to an incident and it’s the airline crew they’re forced to remove.
Six Port Authority police with guns responded, interviewed crew in the jetway, but made no arrests. However the employees who fought were ordered off the aircraft and the flight was delayed two hours — which just means that it was departing LaGuardia.
Austin’s airport is known for only local food offerings, well except for Schlotzsky’s Deli & Cinnabon and Auntie Anne’s pretzels. I don’t love Austin Java coffee. Salt Lick barbecue isn’t great barbecue and it doesn’t translate well to the airport (the DFW airport location is worse). Options should get better, though. We’re getting a Second Bar & Kitchen (downtown location is very good upscale bar food). Now comes news of tacodeli and Peached Tortilla (very good Asian fusion) outposts, both local stars, and Jo’s Coffee well-known for the “I love you so much” wall at its South Congress location. In Austin you’re either a Tacodeli or a Torchy’s fan. I’m somewhere in between. Torchy’s has better guacamole and queso, but Tacodeli uses much better ingredients for its tacos. Cat's out of the bag. #openingsoon #austinbergstrom…
Former US Airways President-cum-American Airlines President Scott Kirby is now President at United.
And he knows that the airline is in control of their cost of redemption, and that any miles sold above that cost generates profit.
Have you ever lost out on an upgrade because that last first class seat was taken by a cat, or a pig?
This morning I wrote about customers at the San Diego airport being told — at the end of Comic-con — that they wouldn’t be allowed to put comic books in checked luggage.
The TSA reached out to me with the Shaggy Defense. Wasn’t them.
A roundup of the most important stories of the day. I keep you up to date on the most interesting writings I find on other sites – the latest news and tips.
Earlier in the month two passengers turned up late in Los Angeles for an American Airlines flight to Phoenix. They’re at Gate 52F for an American Eagle flight (operated by Envoy). And they showed up as the doors closed 10 minutes to departure.
And they went ballistic. They believe they have a right to be on the flight because they have boarding passes. They wanted the standby passengers given their seats to be pulled off. Their bags were supposed to be checked onto the flight, they want to be on the flight.
Japan Airlines is eliminating massages in its Tokyo airport lounges and will be adding additional massaging chairs instead effective October 1.
This spring the TSA started testing searching books as you go through the checkpoint. After all your math textbooks might mean you’re a terrorist.
You might think you’re safe checking copies of 1984 in your luggage. And you probably are. But if you’re flying out of San Diego you’d better not try to check any comics.
It seems only US airlines have gotten the memo not to involuntarily deny boarding to a passenger after they’re already in their seat.
Sadly it seems even 11 year olds need to know their rights or airlines will try to take advantage of them.
Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel -- a topic he has covered since 2002.
Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »
