Delta quietly devalued their miles again over the holiday weekend adding fuel surcharges to Virgin Atlantic business class awards departing the U.S..
A year ago a business class roundtrip on Virgin cost 125,000 Delta SkyMiles. Yesterday it cost as much as 205,000 miles and a $956 cash co-pay. But this change has been rolled back.
It’s no surprise that when United Airlines employees asked their President whether American’s introduction of inferior seats was an opportunity for United gain an advantage by offering a better product, United’s President said no.
A roundup of the most important stories of the day. I keep you up to date on the most interesting writings I find on other sites – the latest news and tips.
Last month I wrote that small children whose fathers are hunched over controls have landed planes with fewer signals than Delta gives out that their miles cannot be trusted.
The FAA has ordered removal of some seats from smaller jets because of a safety issue. They’re seats that customers generally hate, but the reason for the removal is different than why customers hate them.
Back in September Lufthansa became the 19th airline set up with TSA PreCheck. By joining Air Canada, Etihad, Aeromexico and WestJet, what was once US airlines only — and not even all of them at that — the massive US data-sharing, surveillance and passenger-convenience program had gone global.
In January 11 more airlines joined including Spirit, Virgin Atlantic, Emirates and Avianca to bring total participation to 30. Now 7 more airlines have joined.
Aly Raisman was captain of the 2012 and 2016 U.S. women’s Olympic gymnastics team. She won gold in the team and floor competitions and bronze on the balance beam in 2012 and gold in the team event in 2016.
Going through TSA though, the employees there don’t think much of her physique.
A roundup of the most important stories of the day. I keep you up to date on the most interesting writings I find on other sites – the latest news and tips.
An enterprising director could make a United Pilots Gone Wild! video out of the two who were too drunk to fly, the one that was running brothels all over Houston and the United Express pilot and co-pilot who got into a fight.
Now a Chicago O’Hare-based United Express captain for ExpressJet, the same Express carrier where a flight couldn’t continue because pilots were fighting, has been arrested in a Colorado castration case. And it gets even stranger.
When the Aeroplan website stopped allowing customers to book awards that do not either start or end in the U.S. and Canada online, I concluded that “Aeroplan hates their customers.” That wasn’t fair.
The issue was frustrating because when making a booking the best way to search space is segment-by-segment even if you have to call to book, because calling to book incurs a fee (and hold times are interminably long), and because the situation arose without either notice or communication.
Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel -- a topic he has covered since 2002.
Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »
