As part of a more customer-centric focus, one of the key things I’ve been suggesting American should do is reverse this policy. Now the airline shares that all customers will once again be able to be added to standby in-person with an agent.
I’d take the Capital One lounge over this one in a heartbeat. The coffee here is going to be better than in the Chase lounge or Delta Sky Club. It’s decent as far as airport lounges go but I wouldn’t go out of my way to seek it out or spend extra time here.
One guest relays, “apparently the pool wasn’t worth fixing after it turned green and the hand soap is in a takeout sauce container.”
A roundup of the most important stories of the day. I keep you up to date on the most interesting writings I find on other sites – the latest news and tips.
While checked into a Dubai hotel, British travel vlogger Miles Routledge (who goes by “Lord Miles”) noticed his AirPods were gone. He immediately put them into Lost Mode, enabling remote location pings and an alert tone each time the buds came online.
Marriott Gold’s primary benefit is avoiding the worst room in the house and 2 p.m. late checkout at eligible properties.
New Chase offers, especially best-ever offers, sometimes are processed without ‘5/24’ blocking approvals and bonuses. And these are… new, best-ever offers.
On Saturday he flew American Airlines from Minneapolis – where he was attending the funeral of slain Minnesota House Speaker Melissa Hortman – to Philadelphia, near his home in Wilmington. He bumped a first class passenger out of the cabin to do so.
Marriott hotels decide whether to honor Bonvoy elite benefits. If they choose not to, you can complain to Marriott. And usually the most they’ll do is refer you to the hotel, who will tell you to pound sand. One guest wasn’t going to accept that.
A roundup of the most important stories of the day. I keep you up to date on the most interesting writings I find on other sites – the latest news and tips.
Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel -- a topic he has covered since 2002.
Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »
