In their rush to light their business model on fire, with checked bag fees, expiring flight credits, devalued frequent flyer programs and paid seats, Southwest Airlines has moved quickly to implement changes but hasn’t done the work to make those run smoothly or to maximize revenue.
Here’s the best-ever offer for the premium Marriott Bonvoy Brilliant American Express Card.
TSA employees have learned this trick, “invading” the Aspire Lounge at the Ontario Airport in California run by Swissport. They don’t ask for boarding passes either. After all, that means more card swipes – and they get paid per swipe.
I figured if I showed up in Venice during the week, rather than a weekend; after true peak of peak dates (when the city stopped imposing its transient tourist tax); and stayed in a more residential area, away from the tourist sites (Piazza San Marco and St. Mark’s Basilica, the Doge’s Palace, Rialto Bridge) I wouldn’t mind so much.
American Airlines passengers shared that a flight attendant named Shannon followed them off their aircraft and outside to the curb at Washington’s National airport “with intention to stalk, intimidate, harass and cause great emotional distress to a black couple” after she’d threatened to put the man “on the ‘no-fly list’ after he wanted to finish his water when she came to collect it for landing.
A few days ago two parents left their 10 year old behind at the Barcelona airport because they discovered at check-in that his passport had expired and lacked a visa for travel. They boarded their flight without him, figuring that a relative could pick him up later instead of delaying their trip.
A roundup of the most important stories of the day. I keep you up to date on the most interesting writings I find on other sites – the latest news and tips.
American Express is offering an initial bonus of 125,000 points after spending $8,000 within 6 months of cardmembership for the Marriott Bonvoy Business® American Express® Card. This is a nice improvement of a 100,000 point offer, and you have a full six months to meet the required spend.
Right now is your best opportunity to get a Southwest Companion Pass good for nearly two full years, based on how this benefit works today. It’s arguably the best value in travel.
Probably the best observation here is “For the first time in my life, I see a purpose for the word ‘lavatory.’”
Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel -- a topic he has covered since 2002.
Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »
